Senior Manager - Commercial Claims

Tata Aia Life; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Tata AIG in Mumbai seeks an experienced Commercial Claims professional with 5-9 years and substantial marine exposure to manage complex files. You will handle ocean marine cargo and liability claims, coordinate recovery/subrogation, and oversee surveyor relationships while engaging with corporate accounts and brokers.

The role requires excellent communication, negotiation skills, and independent file management across stakeholders within a dynamic insurer environment.

Qualifications

• 5-9 years in Commercial Claims with marine exposure.
• Expertise in ocean marine cargo and liability claims.
• Experience handling corporate accounts, brokers and surveyors.
• Reinsurance exposure is an added advantage.
• MBA preferred but not mandatory.
• CII/III qualifications welcome but not mandatory.

Responsibilities

• Independently manage claims files from initiation to closure.
• Negotiate settlements with insureds, brokers and surveyors.
• Oversee recovery/subrogation activities and liaise with reinsurers.
• Maintain strong stakeholder relationships with clients and partners.

Skills

Commercial Claims experience

Ocean marine cargo claims

Liability claims

Recovery/subrogation

Surveyor management

Stakeholder management

Strong communication/negotiation

Education

Engineering degree

MBA preferred but not mandatory

CII/III qualifications welcome

Job description

• 5-9 years of experience in Commercial Claims, with 50-70% exposure to Marine Claims and 30-50% to Liability Claims.
• Expertise in ocean marine cargo claims, liability claims, recovery/subrogation, and surveyor management.
• Experience handling corporate accounts, brokers, and surveyors; reinsurance exposure is an added advantage.
• Strong communication, negotiation, and stakeholder management skills with the ability to independently manage claims files.
• Graduate in Engineering or any discipline; MBA preferred but not mandatory.
• CII/III qualifications are welcome but not a mandatory selection criterion.

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Registered with IRDA of India Regn. No. 108. Insurance is the subject matter of the solicitation.

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