Deputy Manager - Auto Claims

Tata AIG; Delhi; On-site; INR 300,000 - 600,000; Full time

Job summary

Tata AIG General Insurance Company Limited in Delhi seeks an experienced professional to oversee motor claims and workshop operations. You will negotiate with dealers, monitor settlements, and drive cost-effective claims processes while ensuring compliance with internal policies and IRDA regulations.

The role requires 3–5 years in motor claims and body shop environments, with a diploma or engineering degree being preferred. Team leadership and training skills will be valued in this position.

Qualifications

• 3–5 years of experience in motor claims and body paint workshop.

Responsibilities

• Negotiate with dealers
• Avoid cost wastage
• Organize workshops
• Provide regular training on claims policies
• Ensure faster settlements
• Monitor settlement ratio targets
• Segment vehicles for re-open analysis
• Conduct team meetings with internal and external survey
• Ensure re-open of claims stays under 2%

Skills

Negotiation skills

Cost control

Team leadership

Training coordination

Process compliance

Education

Diploma in Automobile Engineering

Mechanical Engineering degree

Claims experience (any discipline)

Job description

Closing Ratio/Meeting all KPI of team member& Self

• Negotiate with dealers
• Avoid cost wastage
• Workshops
• Regular training of claims policies
• Faster settlements
• Settlement Ratio-97%
• Investment Ratio-3%

Re-open ratio/Segmentation of vehicles

• Separating the Claims according to Vehicles
• Conducting Team Meeting with internal and external survey.
• Re-open of claims should not be cross >2%

Experience

3-5 years of experience in Motor Claims & Body paint Workshop.

Education

• Preferably Diploma in Automobile,
• Graduate from MechanicalEngineer
• Graduate from Any discipline with prior experience in Claims

2008, Tata AIG General Insurance Company Limited, all rights reserved.

Registered with IRDA of India Regn. No. 108. Insurance is the subject matter of the solicitation.

For more details on benefits, exclusions, limitations, terms and conditions, please read sales brochure / policy wording carefully before concluding a sale.

Toll Free Number : 1800 266 7780 / 1800 22 9966 (only for senior citizen policy holders). Email Id - [e-mail]. Fax Number - 022 66938170