- Lead presales activities across strategic opportunities, from initial discovery and qualification through solution development, proposal submission, and deal closure
- Work closely with Sales, Delivery, Practice, and technical teams to develop pursuit strategies and compelling solutions
- Shape solutions for complex technology engagements, large deals, managed services opportunities, and transformation programs
- Understand client business challenges and translate them into differentiated technology solutions and value propositions
- Provide strategic input throughout the sales cycle to strengthen positioning, improve win probability, and support successful deal outcomes
Client Engagement & Solution Development
- Partner with clients to understand their business objectives, technology landscape, challenges, and future requirements
- Lead discovery sessions and solution workshops to define requirements, scope, solution approach, and implementation strategy
- Develop solution roadmaps that align technology capabilities with client business priorities and expected outcomes
- Present solutions and recommendations to client stakeholders, including senior business and technology leaders
- Work with architects, SMEs, and delivery teams to validate solution feasibility, delivery approach, resource requirements, and commercial considerations
- Support transition of won opportunities into delivery, ensuring alignment between the proposed solution and execution plan
RFP & Proposal Management
- Own the end to end management of RFP, RFI, and other strategic proposal responses
- Review and interpret client requirements, evaluation criteria, and submission guidelines to establish the response strategy
- Develop proposal structures, response plans, storyboards, and key messaging aligned with the overall pursuit strategy
- Coordinate inputs from Sales, Solution Architects, SMEs, Delivery, Finance, Pricing, and other stakeholders
- Develop and review proposal content to ensure clear messaging, consistency, accuracy, and strong articulation of business value
- Manage proposal schedules, milestones, reviews, approvals, and final submissions
- Lead proposal kickoffs, solution reviews, executive reviews, and other pursuit governance meetings
Practice & Capability Development
- Build and maintain reusable presales assets, including capability presentations, solution decks, case studies, client credentials, and past performance
- Partner with Practice and Sales leadership to strengthen service offerings and develop differentiated go to market propositions
- Contribute to thought leadership, competitive intelligence, market research, and sales enablement initiatives
- Identify emerging technologies, market trends, and client needs that can create new solution and business opportunities
- Support continuous improvement of presales processes, methodologies, and reusable solution assets
Qualifications & Experience
- Bachelor's degree in Computer Science, Engineering, Information Technology, Business, or a related discipline, or equivalent professional experience
- 8 to 12+ years of experience in presales, solution consulting, technology consulting, delivery, or related client facing roles
- Proven experience managing complex technology pursuits, enterprise proposals, and large IT services deals
- Experience with managed services, digital transformation, technology modernization, or other large scale IT engagements
- Previous experience with global IT services, consulting, systems integration, or digital transformation organizations
- Strong understanding of the full sales and presales lifecycle, including discovery, solutioning, estimation, proposal development, commercial discussions, and deal closure
- Ability to collaborate effectively with Sales, Delivery, Architecture, Practice, Finance, and executive stakeholders
- Excellent presentation, communication, facilitation, and client management skills
- Strong business acumen with the ability to connect technology solutions to measurable client outcomes
- Strong analytical, problem solving, and solution development capabilities
- Comfortable managing multiple high priority opportunities in a fast paced, deadline driven environment
- High level of ownership, initiative, and accountability with a strong focus on client success