Senior Human Resources Manager

Trinetra Venture India Private Limited; Mumbai; On-site; INR 446,000 - 558,000; Full time

Job summary

Trinetra Venture India Private Limited in Mumbai seeks a hands-on Senior Manager – HR to lead end-to-end HR operations across multiple outlets. The role will drive recruitment, payroll processing, compliance and employee relations while coordinating with management and business teams.

The ideal candidate has 5+ years of HR experience with hospitality/F&B exposure, strong knowledge of labour laws, and excellent communication and organizational skills to implement structured HR processes.

Qualifications

• Graduate/Postgraduate degree in HR, Human Resources Management, Business Administration or related field.
• Minimum 5 years of relevant HR experience, preferably in Hospitality, F&B, Hotels, Retail or other multi-location environments.
• Strong knowledge of Hospitality Recruitment, HR Operations and Generalist HR functions.
• Good understanding of Indian labour laws and statutory compliance.
• Experience in payroll, attendance and HRMS management.
• Strong recruitment and employee relations experience.
• Excellent communication, interpersonal and problem-solving skills.
• Ability to independently manage HR operations and work closely with senior management.
• Strong documentation, coordination and organizational skills.
• Good working knowledge of MS Excel and HRMS platforms.

Responsibilities

• Oversee end-to-end HR operations across the organization.
• Manage recruitment for corporate, restaurant, hotel and operations roles.
• Coordinate payroll processing, attendance and salary inputs.
• Ensure statutory compliance with PF, ESIC, Professional Tax, etc.
• Develop and update HR policies, SOPs and handbooks.
• Lead employee relations and engagement initiatives.
• Coordinate performance management processes.
• Manage HRMS data and generate HR MIS reports.
• Support HR for new outlets and expansions.
• Coordinate with administration and finance for HR needs.

Skills

HR Operations

Generalist HR

Employee Relations

Recruitment

Manpower Planning

Payroll

HRMS

MS Excel

Communication

Problem Solving

Organizational Skills

Education

Graduate/Postgraduate degree in HR, Human Resources Management, Business Administration or related field

Tools

HRIS/HRMS systems

Payroll Software

Job description

SENIOR MANAGER – HR

Location: Mahalaxmi, Mumbai

Experience: 5+ Years

Salary Budget: ₹40,000 – ₹50,000 per month

Employment Type: Full-Time

Department: Human Resource

About the Role

We are looking for an experienced and hands‑on Senior Manager – HR to lead and manage end‑to‑end Human Resources operations across the organization. The role will be responsible for ensuring effective HR processes, employee engagement, compliance, manpower planning, HR administration and smooth coordination between employees, management and business teams.

The ideal candidate should have strong knowledge of HR Operations and Generalist functions, preferably within the hospitality/F&B industry, with the ability to independently manage HR processes and resolve employee‑related matters.

1. End‑to‑End HR Operations

• Manage the complete employee lifecycle from recruitment and onboarding to separation and full & final settlement.
• Maintain employee records, documentation, HR files and statutory records.
• Ensure timely issuance of appointment letters, confirmation letters, increment letters, transfer letters, warning letters and other HR documents.
• Handle employee grievances, disciplinary matters and workplace concerns.
• Drive smooth HR operations across multiple locations/outlets.

2. Recruitment & Manpower Planning

• Manage end‑to‑end recruitment for corporate, restaurant, hotel and operational positions.
• Coordinate with department heads and business teams for manpower requirements.
• Screen candidates, conduct interviews and coordinate selection and joining formalities.
• Monitor manpower strength, vacancies and attrition.

3. Payroll & Attendance Management

• Coordinate monthly payroll processing, attendance, leave, overtime and salary inputs.
• Ensure accurate employee data and timely payroll closure.
• Manage attendance systems/HRMS and resolve attendance‑related discrepancies.
• Coordinate with Accounts/Finance for payroll‑related requirements.

4. Statutory Compliance

• Ensure compliance with applicable labour laws and statutory requirements, including PF, ESIC, Professional Tax, Bonus, Gratuity, Minimum Wages, Shops & Establishments and other applicable regulations.
• Coordinate with consultants and internal stakeholders for statutory compliance and documentation.
• Maintain compliance records and support inspections/audits when required.

5. HR Policies & Processes

• Develop, implement and update HR policies, SOPs, employee handbooks and HR processes.
• Establish standardized HR systems across locations.
• Ensure effective implementation of company policies and disciplinary procedures.
• Continuously identify opportunities to improve HR processes and employee experience.

6. Employee Relations & Engagement

• Handle employee queries, grievances and disciplinary issues professionally.
• Conduct employee engagement initiatives, HR meetings, awareness sessions and internal communication.
• Promote a positive and professional workplace culture.
• Support managers in handling employee‑related matters.

7. Performance Management

• Coordinate probation, confirmation, appraisal and increment processes.
• Support managers in performance discussions and documentation.
• Monitor employee performance‑related concerns and initiate appropriate HR interventions.

8. HRMS & MIS

• Manage HRMS processes including employee master data, attendance, leave and HR documentation.
• Prepare and maintain HR MIS reports related to manpower, recruitment, attrition, attendance and other HR metrics.
• Ensure accuracy and confidentiality of employee information.

9. POSH & Workplace Compliance

• Support implementation of POSH and workplace conduct policies.
• Conduct/coordinate employee awareness and sensitization initiatives.
• Maintain appropriate documentation and ensure concerns are handled through the prescribed process.

10. HR Administration & Coordination

• Coordinate with administration, finance, operations and management for HR‑related requirements.
• Support employee insurance/benefits and other employee welfare activities.
• Coordinate with vendors, consultants and external agencies as required.
• Provide HR support for new outlets, hotels, projects and business expansions.

Required Skills & Qualifications

• Graduate/Postgraduate degree in HR, Human Resources Management, Business Administration or related field.
• Minimum 5 years of relevant HR experience, preferably in Hospitality, F&B, Hotels, Retail or other multi‑location environments.
• Strong knowledge of Hospitality Recruitment, HR Operations and Generalist HR functions.
• Good understanding of Indian labour laws and statutory compliance.
• Experience in payroll, attendance and HRMS management.
• Strong recruitment and employee relations experience.
• Excellent communication, interpersonal and problem‑solving skills.
• Ability to independently manage HR operations and work closely with senior management.
• Strong documentation, coordination and organizational skills.
• Good working knowledge of MS Excel and HRMS platforms.

Key Competencies

• HR Operations & Generalist HR
• Employee Relations
• Recruitment & Manpower Planning
• Payroll & Attendance
• Labour Law & Statutory Compliance
• HR Policies & SOPs
• Performance Management
• HRMS & MIS
• Conflict Resolution
• Employee Engagement
• Stakeholder Management
• Team Management

What We Are Looking For

A hands‑on HR professional who can independently manage day‑to‑day HR operations and recruitments, build structured HR processes, work closely with business leaders and employees, and ensure that HR practices are aligned with business requirements and organizational policies.