Senior Executive - People Operations

PepsiCo Inc.; Hyderabad; Presencial; INR 450.000 - 600.000; Jornada completa

Descripción de la vacante

PepsiCo Inc. in Hyderabad, India is seeking an HR Operations Coordinator to execute Workforce Administration transactions across the employee lifecycle in line with defined SLAs and SOPs.

The role supports employee data management and HR transactions through SAP HCM and SuccessFactors Employee Central. Responsibilities include lifecycle processing (hire, rehire, transfers, promotions, terminations, LOA) and data integrity; maintain records; deliver accurate service to employees and HR

Formación

• Graduate or Post Graduate degree.
• 2-3 years of experience in HR Operations, Workforce Administration, Shared Services, or HR Service Delivery.
• Experience with SAP HCM and SuccessFactors Employee Central.

Responsabilidades

• Process employee lifecycle transactions (min 40 cases per day) including hires, rehiring, job changes/transfers, promotions, terminations and LOA.
• Maintain and validate data in HR systems (Employee Central and SAP) and ensure data governance.
• Deliver transactions within SLAs and KPIs, provide high-quality service to employees/managers/HR stakeholders, and support compliance and reporting.

Educación

Graduate or Post Graduate degree

Herramientas

SAP HCM

SuccessFactors Employee Central

Descripción del empleo

Overview

The HR Operations Coordinator is responsible for executing Workforce Administration transactions across the employee lifecycle in accordance with defined service levels, policies, and standard operating procedures. The role supports employee data management, HR transactions, and operational excellence through effective utilization of HR systems and tools

Responsibilities

Employee Lifecycle Administration

• Process employee lifecycle transactions (Minimum 40 cases per day) including:
• Hire and Rehire
• Job changes and transfers
• Promotions and compensation updates
• Terminations and offboarding
• Leave of Absence (LOA) transactions
• Ensure accurate and timely employee data maintenance in HR systems.

HR Systems & Data Management

• Maintain employee records in Employee Central and SAP.
• Validate data integrity and perform data corrections when required.
• Support data replication monitoring and issue resolution.
• Maintain adherence to data governance and compliance requirements.

Service Delivery Excellence

• Deliver transactions within agreed SLAs and KPIs.
• Ensure high-quality customer service to employees, managers, and HR stakeholders.
• Identify opportunities to streamline processes and improve operational efficiency.
• Support audit, compliance, and reporting requirements.

Process & Operational Support

• Follow standard operating procedures and controls.
• Participate in continuous improvement and automation initiatives.
• Collaborate with HR teams, payroll teams, and other stakeholders to resolve operational issues.

Qualifications

• Graduate or Post Graduate degree.
• 2-3 years of experience in HR Operations, Workforce Administration, Shared Services, or HR Service Delivery.
• Experience working with:
  • SAP HCM
  • SuccessFactors Employee Central
• Understanding of end-to-end employee lifecycle processes