HRIS Analyst - Workday & SAP SuccessFactors

Customer Analytics India; Chennai District; On-site; INR 400,000 - 560,000; Full time

Job summary

Customer Analytics India is seeking a hands-on HRIS Analyst to manage day-to-day data entry, user support, and system maintenance across Workday HCM and SAP SuccessFactors. This role focuses on executing employee lifecycle processes and providing first-line support to HR, managers and staff.

You will run data quality checks, maintain org data, and generate standard/ad hoc HR reports, while supporting payroll interfaces and system documentation.

Qualifications

• Operational experience as an HRIS end user in Workday HCM and SAP SuccessFactors.
• Strong knowledge of core HR processes and employee lifecycle in system.
• Experience handling sensitive data with high data accuracy.

Responsibilities

• Process the full employee lifecycle in system hires, transfers, promotions, organisational changes, leavers, contract and pay-related changes.
• Maintain org structures, position data, cost centre mappings and foundation data.
• Run routine data quality checks, audits and corrections; investigate and resolve discrepancies.
• Handle day-to-day HR system queries and tickets, providing first-line support to HR, managers and employees.
• Produce and distribute standard and ad hoc reports for HR and the wider business.
• Support cyclical HR processes in system performance cycles, including annual leave rollovers and absences.
• Maintain user guides, process documentation and training material; support HR colleagues on system usage.
• Support payroll and downstream interface cycles, checking data feeds and resolving exceptions.

Skills

HRIS end user

Workday HCM

SAP SuccessFactors

Data accuracy

Tools

ServiceNow

Job description

Hands-on HRIS Analyst role focused on the day-to-day data entry, user support, and system maintenance across both Workday HCM and SAP SuccessFactors. Unlike an administrator role, this focuses heavily on executing employee lifecycle processes and providing first-line support.

Key Responsibility

• Process the full employee lifecycle in system hires, transfers, promotions, organisational changes, leavers, contract and pay-related changes.
• Maintain org structures, position data, cost centre mappings and foundation data.
• Run routine data quality checks, audits and corrections; investigate and resolve discrepancies.
• Handle day-to-day HR system queries and tickets, providing first-line support to HR, managers and employees.
• Produce and distribute standard and ad hoc reports for HR and the wider business.
• Support cyclical HR processes in system performance cycles, comp review, annual leave rollovers, absence processing.
• Maintain user guides, process documentation and training material; support HR colleagues on system usage.
• Support payroll and downstream interface cycles, checking data feeds and resolving exceptions.

Requirements

• Solid day-to-day operational experience as an HRIS end user across both Workday HCM and SAP SuccessFactors.
• Strong working knowledge of core HR processes and the employee lifecycle in system.
• High level of data accuracy, attention to detail and confidence handling sensitive data.
• Employee Central plus one or more of Recruiting, Performance & Goals, Compensation, Time.
• Ticketing tool experience (ServiceNow or similar).
• Exposure to a multi-system or parallel-run HR environment.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.