Senior Executive - HRBP| Immediate Joiner

ATAIN; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

ATAIN is seeking a Senior Executive - HRBP in Gurugram to lead HR operations and manage employee relations. You will be responsible for resolving employee queries, ensuring compliance with labor laws, and implementing policies.

The ideal candidate will have a bachelor's degree in HR or related fields and experience in a BPO/Call Center setting. Strong analytical and communication skills, alongside proficiency in MS Office, are essential.

This role is work from office and requires a flexible schedule within 24/7 work hours.

Qualifications

• Graduate with any bachelor’s degree related to HR.
• Experience in HR as a Generalist or Specialist in a BPO/Call Center.
• Excellent verbal and written communication skills.

Responsibilities

• Resolve employee queries and concerns effectively.
• Ensure compliance with labor laws.
• Implement the Discipline Policy and maintain attrition.
• Work on Employee Engagement through cross‑function teams.
• Conduct exit interviews and collate survey data.

Skills

MS Office proficiency

Analytical skills

Problem-solving skills

Strong communication skills

Labor laws knowledge

Education

Bachelor’s degree in Psychology

Bachelor’s degree in Industrial Relations

Bachelor’s degree in Human Resource Management

Job description

Position: Senior Executive - HRBP

Location: Gurugram

Employment Type: Full Time

Work Mode: Work From Office

IGT Solutions is looking for an HRBP for the Gurgaon location. She/he will lead the HR Operations of the branch, manage all the HR activities and support business partners.

Responsibilities

• Effectively and efficiently resolve queries and concerns of employees of the respective vertical/process and track/report query resolution TAT
• Ensure compliance with labor laws
• Implementation of the Discipline Policy and Code of Conduct
• Maintain attrition at 5% or below
• Work on Employee Engagement through cross‑function teams
• Facilitate engagement action planning record, minutes, action points, responses and circulate, track and report and communicate closures
• Ensure timely sign-offs of KRAs from new employees and role movements
• Coordinate and ensure timely completion of half‑year and annual Performance appraisals
• Track and monitor adherence to training plan for the process
• Conduct exit interviews for employees
• Collate exit survey data and report monthly trends and actions to be taken
• Employee retention
• Branding & intelligence
• Ensure adherence to the Security Policy and Disciplinary Policy
• Ensure adherence of business supported on the Security Policy, Zero Tolerance Policy, United Privacy Policy, Disciplinary Policy and Learning Agreement

Qualifications

Graduate with any bachelor’s degree in Psychology, Industrial Relations, Human Resource Management, or any bachelor’s degree with experience in HR and experience as an HR Generalist or Specialist focusing on Labor Relations and Employee Engagement in a BPO/Call Center industry.

Candidate must be proficient in MS Office, have strong analytical and problem‑solving skills, basic knowledge of labor laws, and be able to facilitate engagement action planning.

Must have excellent verbal and written communication skills and ability to manage multiple tasks and deadlines.

Candidate can also resolve effectively and efficiently the queries and concerns of employees about the respective vertical/process and track/report query resolution.

Amenable to work onsite in Gurgaon City in a flexible, shifting or rotational schedule within 24/7 work hours.

Female Candidates Only