Senior Executive - BD & Facilities

Swiggy; Chennai District; On-site; INR 400,000 - 600,000; Full time

Job summary

Swiggy in Chennai is seeking a Facility Management professional to oversee landlord relations, diesel and utility management, and adherence to QA/compliance standards. The role requires coordinating with Infra, Finance, and Operations, and maintaining meticulous documentation across multiple trackers and audits.

Responsibilities include timely invoicing, vendor coordination, pest control, and site cleanliness, with a strong focus on accuracy in monthly reconciliations and timely resolution of

Qualifications

• 2 years of experience in facility management.

Responsibilities

• Landlord management: upload rent, EB, diesel, CAM, water invoices and ensure timely payments.
• Diesel management: process diesel bills promptly and maintain adequate diesel levels.
• VPT & documentation: update Vendor Payment Tracker with accurate entries.
• Store visits: visit all assigned PODs per schedule and upload time-stamped photos/videos.
• MTN ticket resolution: acknowledge maintenance tickets within 30 minutes and close within defined TAT.
• Pest control & cleanliness: weekly pest control; maintain dust-free environments and upload photos.
• Audit performance: achieve 100% QA audits and >95% compliance; complete weekly Gemba audits on time.
• Attendance monitoring: upload daily time-stamped photos of security and housekeeping attendance.
• Vendor management: upload monthly vendor invoices; coordinate with HK, security, garbage, and pest vendors.
• Garbage & utility management: ensure timely garbage collection and upload utility bill photos.
• Materials & delivery management: upload signed HK/stationery challans within 24 hours; ensure delivery without shortages.
• Wastage control & P&L: maintain wastage below 0.02% per POD; ensure 100% accuracy in monthly reconciliation.
• Stakeholder engagement: communicate with Infra, Finance, and Operations; review feedback monthly.

Skills

Landlord management

Diesel management

VPT documentation

Store visits

MTN ticket resolution

Pest control

Audit/compliance

Attendance monitoring

Vendor management

Waste/utility management

Materials delivery

Wastage control

P&L

Stakeholder engagement

Job description

Role & responsibilities

• Landlord Management & Reconciliation:

Timely upload of Rent, EB, Diesel, CAM, and Water invoices. Ensure payment completion and collection of NDCs.

• Diesel Management:

Process diesel bills promptly and maintain adequate diesel levels at the site.

• VPT & Documentation:

Keep Vendor Payment Tracker (VPT) updated with accurate entries.

• Store Visits:

Visit all assigned PODs as per schedule. Upload time-stamped photos and walkthrough videos to the relevant trackers.

• MTN Ticket Resolution:

Acknowledge maintenance (MTN) tickets within 30 minutes and ensure closure within defined TAT.

• Pest Control & Cleanliness:

Conduct weekly pest control. Maintain dust-free environments, clean racks, restrooms, and upload compliance photos regularly.

• Audit Performance:

Achieve 100% in QA audits and maintain >95% in compliance audits. Complete all weekly Gemba audits on time.

• Attendance Monitoring:

Upload daily time-stamped photos of Security and Housekeeping attendance for both morning and evening shifts.

• Vendor Management:

Upload monthly vendor invoices. Coordinate effectively with HK, security, garbage, and pest vendors. Ensure SOP adherence by assigned vendors.

• Garbage & Utility Management:

Ensure timely garbage collection and cleanliness of surroundings. Upload all utility and service bill photos with tracker updates.

• Materials & Delivery Management:

Upload signed HK/stationery challans within 24 hours. Ensure material delivery without shortages.

• Wastage Control & P&L:

Maintain stock wastage below 0.02% per POD. Ensure 100% accuracy in monthly reconciliation reports.

• Stakeholder Engagement:

Maintain effective communication with Infra, Finance, and Operations teams. Review feedback monthly.

Preferred candidate profile

2 yeares of experience in facility management