Senior Executive

J M BAXI; Visakhapatnam; On-site; INR 350,000 - 550,000; Full time

Job summary

J M Baxi Group in Visakhapatnam is seeking an IT support professional to manage day-to-day IT operations for the bulk cargo terminal. You will maintain networks, servers, and peripherals, support critical terminal systems, and coordinate with external vendors.

The role includes ensuring secure access, backups, and smooth connectivity across terminal locations, with opportunities to drive digitization and automation initiatives.

Qualifications

• Provide IT support for day-to-day operations of the bulk cargo terminal.
• Maintain IT infrastructure, networks, servers and peripherals.
• Coordinate with external IT vendors for maintenance and support.

Responsibilities

• Troubleshoot hardware, software, network and connectivity issues.
• Support IT systems used for cargo documentation, inventory, billing, gate operations and terminal reporting.
• Maintain connectivity between terminal offices, operational areas and other required locations.
• Lead digitization and automation initiatives.

Skills

IT support

Network troubleshooting

Hardware diagnostics

Cybersecurity basics

Vendor coordination

Tools

Backup software

Asset management

CCTV systems

Job description

• Provide IT support for day-to-day operations of the bulk cargo terminal.
• Maintain IT infrastructure, computers, networks, servers, communication systems and peripherals.
• Provide technical support to Operations, Maintenance, Commercial, Stores and other terminal functions.
• Support IT systems used for cargo documentation, inventory, billing, gate operations and terminal reporting.
• Maintain connectivity between terminal offices, operational areas and other required locations.
• Troubleshoot hardware, software, network and connectivity issues.
• Manage user access, IT assets, system backups and basic cybersecurity requirements.
• Coordinate with external IT vendors and service providers for maintenance and support.
• Support integration and maintenance of operational systems, CCTV and other technology-enabled terminal facilities.
• Maintain IT records, documentation and asset registers.
• Ensure compliance with company IT policies and information-security requirements.
• Lead digitization and automation initiatives