Senior Executive

Mahindra Finance; Ahmedabad District; On-site; INR 400,000 - 600,000; Full time

Job summary

Mahindra Finance in Ahmedabad seeks an experienced auto finance professional to manage the car loan sales lifecycle from lead generation to disbursement, ensuring timely processing and high customer satisfaction. You will build strong relationships with dealerships, identify cross-sell opportunities, and drive revenue growth.

The role requires excellent communication, the ability to work independently, and a track record of meeting targets within NBFC auto finance.

Qualifications

• 3-5 years of experience in auto finance NBFC, specifically car loans.
• Strong knowledge of financing options for new cars and used cars.
• Excellent communication skills for building relationships with dealerships and customers.
• Ability to work independently with minimal supervision while meeting targets.

Responsibilities

• Manage car loan sales from lead generation to disbursement with timely processing and customer satisfaction.
• Develop and maintain relationships with dealerships to drive business growth.
• Identify cross-selling and upselling opportunities to increase revenue through customer communication.
• Ensure regulatory compliance and maintain accurate transaction records.
• Collaborate with other teams to resolve loan processing, collections, or customer service issues.

Skills

Auto finance knowledge

Dealership relationship management

Cross-selling

Regulatory compliance

Interdepartmental collaboration

Job description

Roles and Responsibilities

• Manage car loan sales from lead generation to disbursement, ensuring timely processing and customer satisfaction.
• Develop and maintain relationships with dealerships, understanding their needs and preferences to drive business growth.
• Identify new opportunities for cross-selling and upselling, increasing revenue through effective communication with customers.
• Ensure compliance with regulatory requirements, internal policies, and procedures while maintaining accurate records of transactions.
• Collaborate with other teams to resolve issues related to loan processing, collections, or customer service.

Desired Candidate Profile

• 3-5 years of experience in auto finance industry (NBFC) specifically in car loans.
• Strong knowledge of financing options for new cars and used cars.
• Excellent communication skills for building strong relationships with dealerships and customers.
• Ability to work independently with minimal supervision while meeting targets set by the organization.