Business Executive - Car loans

Mahindra Finance; Jaipur; On-site; INR 200,000 - 320,000; Full time

Job summary

Mahindra Finance seeks a candidate to drive car loan sales from lead generation to disbursement in Jaipur. You will ensure timely processing and high customer satisfaction, coordinating with dealerships to grow the business.

Role includes cross-selling insurance and other products, resolving customer queries professionally, and meeting monthly targets while maintaining quality.

Qualifications

• 0–1 year of experience in car finance or NBFC.
• Knowledge of car loan processes, including documentation and disbursement.
• Strong communication skills and ability to build rapport with customers.

Responsibilities

• Manage car loan sales from lead generation to disbursement, ensuring timely processing and customer satisfaction.
• Develop and maintain relationships with dealerships, understanding their needs and preferences to drive business growth.
• Identify new opportunities for cross-selling and upselling products such as insurance, accessories, etc.
• Collaborate with internal teams to resolve customer queries and issues in a professional manner.
• Meet monthly targets set by the organization while maintaining high levels of quality control.

Skills

Communication skills

Dealership relationships

Rapport with customers

Tools

MS Office

Job description

Roles and Responsibilities

• Manage car loan sales from lead generation to disbursement, ensuring timely processing and customer satisfaction.
  
• Develop and maintain relationships with dealerships, understanding their needs and preferences to drive business growth.
  
• Identify new opportunities for cross-selling and upselling products such as insurance, accessories, etc.
  
• Collaborate with internal teams to resolve customer queries and issues in a professional manner.
  
• Meet monthly targets set by the organization while maintaining high levels of quality control.
  

Desired Candidate Profile

• 0-1 year of experience in car finance or related field (NBFC).
  
• Strong knowledge of car loan processes, including documentation, valuation, and disbursement procedures.
  
• Excellent communication skills with ability to build rapport with customers at all levels.
  
• Proficiency in MS Office applications (Word, Excel) with basic computer literacy required.