Senior Client Services Manager

Laqshya Live Experiences; Mumbai; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Laqshya Live Experiences is seeking a Sr Manager - Client Servicing to lead client relationships in the events sector. The role focuses on driving business growth, managing large accounts, and guiding account strategies.

Ideal candidates have 6–8 years in events, proven leadership, and strong communication skills. Graduation or MBA is preferred. The position emphasizes strategic thinking, cost understanding, and collaboration with concept teams to pitch ideas.

Qualifications

• Minimum 6–8 years in the events industry focusing on client servicing, growth and account management.
• Graduation or MBA is preferred for the role.

Responsibilities

• Act as the main strategic contact for clients.
• Coordinate with internal teams to ensure event execution aligns with client objectives.
• Monitor account performance and provide updates to clients with strategic adjustments.
• Develop and maintain strong relationships with clients and internal teams to address needs and challenges.

Skills

Client servicing

Account management

Team leadership

Communication skills

Relationship management

Strategic thinking

Negotiation

Pitching

Education

MBA

Graduation

Job description

We are seeking a dynamic and experienced Sr Manager - Client Servicing with a strong background in client servicing within the events industry. The ideal candidate will be responsible for cultivating and maintaining client relationships, ensuring the successful execution of events, and driving business growth.

• Proven experience in managing large accounts and leading teams.
• Strong leadership and management skills
• Clear understanding of the events, marketing services landscape and industry trends.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with clients.
• Strategic thinking and problem-solving skills.
• Understanding the cost & handle cost negotiation with internal & external clients
• Ideating & Brainstorming on pitches along with the concept team
• Brand & Market Research.

Key Responsibilities:

1. Act as the main point of contact for clients at a strategic level.

2. Coordinate with various internal teams to ensure the execution of event aligns with client objectives.

3. Monitor account performance, provide regular updates to the client, and make necessary adjustments to strategies.

Develop and maintain strong relationships with clients and Internal Team. understanding their needs and challenges to provide effective solutions

Qualification/ Experience

A minimum of 6 to 8 years of experience in the events industry, with a focus on client servicing, business growth and account management.

Graduation or MBA

Who can Apply ?

Applicants with experience limited to experiential events