Client Servicing Manager in Events Industry

Essvee Services; Gurugram District; On-site; INR 446,000 - 1,116,000; Full time

Job summary

Essvee Services in Gurgaon is seeking an experienced Client Servicing Manager for corporate events. You will be the primary liaison between corporate clients and our internal production team, shaping event strategy and ensuring flawless execution.

The role requires 5+ years managing large accounts and top-tier clients, with strong presentation, negotiation, and interpersonal skills. You will develop proposals, budgets, and timelines, attend site visits, and help drive repeat business.

Qualifications

• Graduate in Event Management, Marketing, Hospitality, or related field.
• Senior-Level: 5+ years experience managing large accounts and high-profile corporate clients.
• Strong presentation, negotiation, and interpersonal skills.
• Ability to multitask, manage deadlines, and work under pressure.
• Knowledge of corporate event trends, formats, and production requirements.

Responsibilities

• Serve as primary point of contact for corporate clients from brief to post-event follow-up.
• Understand client needs, brand guidelines, and event goals to create tailored solutions.
• Collaborate with operations, creative, and production teams to deliver seamless events.
• Prepare proposals, budgets, and timelines for client approval.
• Manage client expectations and ensure deliverables meet standards.
• Attend client meetings, site visits, and event rehearsals.
• Handle feedback, resolve issues, and maintain relationships.
• Contribute to upselling and cross-selling services.
• Ensure timely invoicing, payment follow-up, and post-event reporting.

Skills

Client servicing

Account management

Presentation skills

Negotiation

Interpersonal skills

Relationship building

Education

Graduate in Event Management

Marketing

Hospitality

Job description

Profile: Client Servicing Manager- (Corporate Events) | Location: Gurgaon | Experience: 5 to 10 years | Budget: 40k to 1 lac per month

We are seeking an experienced Client Servicing professional to act as the key liaison between our corporate event clients and the internal production team. The role involves understanding client objectives, developing event strategies, ensuring timely execution, and delivering high levels of service to strengthen relationships and drive repeat business.

Key Responsibilities:

• Serve as the primary point of contact for corporate clients from brief to post-event follow-up.
• Understand client needs, brand guidelines, and event goals to create tailored solutions.
• Work closely with operations, creative, and production teams to deliver events seamlessly.
• Prepare proposals, presentations, budgets, and timelines for client approval.
• Manage client expectations while ensuring deliverables meet agreed standards.
• Attend client meetings, site visits, and event rehearsals.
• Handle feedback, resolve issues promptly, and maintain positive relationships.
• Contribute to upselling and cross-selling additional services.
• Ensure timely invoicing, payment follow-up, and post-event reporting.

Qualifications:

• Graduate in Event Management, Marketing, Hospitality, or related field.
• Senior-Level: 5+ years experience managing large accounts and high-profile corporate clients.
• Strong presentation, negotiation, and interpersonal skills.
• Ability to multitask, manage deadlines, and work under pressure.
• Knowledge of corporate event trends, formats, and production requirements.
• This role offers the opportunity to work with leading corporate brands, delivering high-impact events while building long-term client partnerships.