Senior Career Counsellor

UNIVO Education; Dadri; On-site; INR 300,000 - 500,000; Full time

Job summary

UNIVO Education Pvt. Ltd is a leading online program management company recruiting for Admission Counsellor - Inside Sales. You will engage with prospective students, provide program information, and guide them through admissions to convert inquiries into enrollments.

The role emphasizes strong communication, data calling, and CRM usage to drive recruitment across UG & PG courses. 6-day working weeks and a team-focused, fast-paced environment are described.

Qualifications

• Bachelor's degree in any field.
• Proven sales experience, preferably in education or related industry.
• Excellent communication and interpersonal skills.
• Strong sales acumen with ability to persuade others.
• Customer-centric mindset with focus on service.
• Ability to work independently and in a team in a fast-paced environment.

Responsibilities

• Counsel prospective students and guide them about UG & PG courses.
• Counsel via data calling and online chat server.
• Advise on degree programs and admission procedures.
• Collect feedback and consolidate insights.
• Handle queries over telephone.
• Convert leads to admissions.
• Maintain leads data and call logs.
• Keep telephonic and walk-in records for the day.
• Proficient in CRM and relevant tech tools.
• Maintain a goal-oriented mindset with track record.

Skills

Counselling

Data calling

CRM software

Communication

Sales

Education

Bachelor's degree

Tools

CRM software

Job description

UNIVO Education Pvt. Ltd is an online program management company. It works as a

strategic partner for top-tier education institutes and universities in India, the Middle East,

and Africa, offering services like program development & delivery, market development &

growth, and student success & support. The company has entered into a long-term

partnership through a strategic and financial investment by AVENU, the number one global

provider of educational services supporting universities and transnational learners. UNIVO

is also a leader in the market of student acquisition by way of digital and offline marketing.

Working Days- 6 Days

Profile

As an Admission Counsellor - Inside Sales, you will play a crucial role in the recruitment

process for prospective students. Your primary responsibility will be to engage with

potential students, provide them with information about our institution, programs, and

services, and guide them through the admission process. You will utilize your strong

communication and sales skills to effectively convert inquiries into enrolments. This

position requires a results-oriented individual who is passionate about education and

possesses excellent interpersonal abilities.

Key Responsibilities

• Counselling prospective students and guiding them about the different UG & PG courses offered.
• Counselling through Data Calling, online chat server.
• Advise students on specific degree programs and admission procedures.
• Collect the feedback from the participants and consolidate the same.
• Handling queries over telephone.
• Converting leads to admissions.
• Recording and maintaining and calling on given leads.
• Maintaining telephonic and walk-in record for the day.
• Proficiency in CRM software and other relevant technology tools.
• Goal-oriented mindset with a track record

Qualifications

• Bachelor's degree in an any field
• Proven experience in sales, preferably in the education sector or a related industry.
• Excellent communication and interpersonal skills.
• Strong sales acumen with the ability to influence and persuade others.
• Customer centric mindset with a focus on delivering exceptional service.
• Ability to work independently and as part of a team in a fast-paced environment.