Senior Acaademic Counselor

SHRS - SARIKA HR SOLUTIONS; Bengaluru; On-site; INR 508,000 - 608,000; Full time

Job summary

UNext, a leading ed-tech company in Bangalore, seeks an Academic Counsellor to drive student admissions and revenue growth. The role combines counselling, lead follow-up and program recommendations in a fast-paced, target-driven environment.

It's an on-site position with a 6-day work week; salary up to 50,000 in hand per month. 8 months to 4 years of ed-tech experience, fluency in English and Hindi, and CRM experience are preferred to manage applications and communications with students and

Qualifications

• Empathy to understand students and parents
• Target-driven with quota attainment
• Proven ability to convert leads to admissions
• CRM experience for pipeline management

Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound calls and emails
• Counsel students and parents, guiding them through admission processes
• Understand customer needs and pitch suitable programs
• Close sales and achieve quarterly quotas
• Counselling, interacting with students and parents
• Assist students with documentation for applications
• Provide information on admissions requirements and processes
• Coordinate timely handling of applications and communications with parents

Skills

Empathy

Target-driven

Lead conversion

CRM experience

English fluency

Hindi fluency

Listening skills

Presentation skills

Tools

CRM

Job description

UNext is a next generation online learning organisation focused on the higher education ecosystem. UNext aims to solve for improving access, increasing affordability, providing good quality content & pedagogy and enhanced outcomes for the student/learner community in the higher education space by leveraging technology. UNext is India’s first ed-tech company that provides end-to-end learning and assessment solutions in the online space. With best-in-class content and technology stack, UNext offers the platform for online courses, digital & online assessments and student engagement tools. We have taken our first step by making our platform available to universities, colleges & institutions in making quality education affordable and accessible to learners anywhere, anytime. Replicating the on campus experience online, we offer an immersive learning experience through a mobile-first LMS platform, access to world class courses through synchronous and asynchronous learning, new age pedagogy, online assessments, access to a wide alumni network, and expert assistance to boost learners’ outcomes and opportunities. Introduction An admission counsellor will play a fundamental role in achieving customer acquisition goal and revenue growth objectives.

Role - Academic Counsellor

Salary - Up to 50K in Hand (Bangalore)

Work from Office with 6 Days Working

Experience- 8Months to 4 Years (Bangalore) in ed-tech

Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Responsible for student admission and achieve their targets Qualification and Education
• Understand customer needs / requirements and pitch a suitable program
• Close sales and achieve quarterly quotas
• Counselling, Interacting with students and Parents.
• Support students one on one in their selection of course, application process and meeting
• Should be able to assist students in obtaining the necessary documentation needed for the application process.
• Provide students, parents, and guardians with information regarding admissions requirements and processes, enrolment process or other procedures.
• Coordinate systematic and efficient handling of applications and communications with parents of student applicants.

Requirements:

• Ability to empathize with students and parents, thus able to build relationships through conversations
• Strong inclination to work in a target driven sales environment.
• Proven expertise in converting leads into a sale
• Experience working with CRM
• Fluency in English and Hindi languages is a must-have.
• Strong listening and presentation skills.