Academic Counsellor

Herox; Dehradun, New Delhi; On-site; INR 250,000 - 500,000; Full time

Job summary

Hero Vired is seeking a results-driven B2C Sales Executive in Dehradun to drive online UG & PG programs for professionals and students. You will guide prospects from inquiry to admission, conducting outbound calls, demos, and follow-ups to achieve targets.

You will leverage Salesforce and Lead Squared to manage the sales funnel, maintain high-quality practices, and ensure a seamless enrollment journey for learners across BA to MBA programs.

Qualifications

• 0–5 years of experience in a B2C sales environment.
• Good understanding of Dialler Operations and CRM Management using Salesforce, Lead Squared, and No Paper Forms.
• Excellent communication, listening, and persuasion skills.
• High ownership and ability to establish processes from scratch.
• Startup experience preferred.
• Strong focus on results and perseverance.

Responsibilities

• Conduct outbound calls to new prospects and follow up with previously contacted leads to achieve sales objectives.
• Engage with candidates via telecalls, online demos, trial sessions, emails, and chats, providing a compelling learning experience.
• Understand leads background, educational goals, career aspirations, and guide them toward suitable degree programs (BA, BCom, BSc, MA, MCom, MCA, MBA).
• Develop impactful and engaging discussions with prospective candidates, ensuring their enrollment in our learning programs.
• Employ data-driven sales management techniques, effectively managing the entire sales funnel and leveraging CRM tools such as Salesforce, Lead Squared, and No Paper Forms.
• Emphasize high-quality sales practices and adhere to strong sales processes, driving results and meeting targets consistently.

Skills

B2C Sales

CRM Management

Dialler Operations

Communication Skills

Persuasion

Ownership & Process Setup

Startup Experience

Tools

Salesforce

Lead Squared

No Paper Forms

Job description

As a B2C Sales Executive, you will be responsible for consultative selling of our online UG & PG degree programs to working professionals, freshers, and students. You'll play a key role in guiding prospects through the enrollment journey from inquiry to admission ensuring a seamless and impactful experience.

Key Responsibilities:

• Conduct outbound calls to new prospects and maintain regular follow-up with previously contacted leads to achieve sales objectives.
• Engage with candidates through telecalls, online demos, trial sessions, emails, and chats, providing them with a compelling learning experience.
• Understand each leads background, educational goals, career aspirations, and guide them toward suitable degree programs (BA, BCom, BSc, MA, MCom, MCA, MBA, etc.).
• Develop impactful and engaging discussions with prospective candidates, ensuring their enrollment in our learning programs.
• Employ data-driven sales management techniques, effectively managing the entire sales funnel and leveraging CRM tools such as Salesforce, Lead Squared, and No Paper Forms.
• Emphasize high-quality sales practices and adhere to strong sales processes, driving results and meeting targets consistently.

Requirements:

• Possess 0-5 years of experience in a B2C sales environment, demonstrating a track record of exceptional sales achievements.
• Display a good understanding of Dialler Operations and CRM Management, leveraging tools such as Salesforce, Lead Squared, and NoPaperForms.
• Exhibit excellent communication, listening, and persuasion skills to engage effectively with candidates.
• Demonstrate a high level of ownership and the ability to establish processes from scratch.
• Previous exposure to startup environments is preferred, showcasing adaptability and resourcefulness.
• Display a strong focus on achieving results and perseverance in the face of challenges.

Join us at Hero Vired and be part of a dynamic team that is revolutionizing the future of education. Together, we will empower learners and create a lasting impact on the way knowledge is acquired and applied.