Senior Business Analyst CPQ Transformation

Jade Global; Bengaluru; Hybrid; INR 3,000,000 - 5,000,000; Full time

Job summary

Jade Global is seeking two Senior Business Analysts to lead Quote-to-Cash (Q2C) and Provisioning initiatives in a hybrid Bengaluru environment. The role requires 8+ years of CPQ transformation experience, hands-on delivery of user stories and requirements, and AI‑driven process improvements across Salesforce, Apttus/Conga CPQ, and system integrations.

You will write and own high‑quality requirements artifacts, partner with Product Managers to maintain delivery velocity, and lead risk and

Qualifications

• 8+ years of CPQ transformation experience.
• Hands-on delivery of user stories and requirements.
• Experience across Salesforce, Apttus/Conga CPQ and system integrations.
• Familiarity with AI-driven requirements synthesis and processing.

Responsibilities

• Write and own high-quality user stories, use cases, and acceptance criteria.
• Partner with Product Managers to maintain delivery velocity and align scope.
• Manage risks and dependencies across CPQ workstreams; ensure quality and documentation.
• Collaborate with revenue operations and QA teams to ensure alignment across projects.

Skills

Requirements gathering

Backlog prioritization

Stakeholder management

Agile / Scrum

AI‑driven process improvement

Tools

Salesforce

Apttus/Conga CPQ

MuleSoft

Job description

Job Description:

Sr. Business Analyst – Quote-to-Cash (Q2C) & Provisioning2

We are seeking two Senior Business Analysts with 8+ years of experience in CPQ transformation programs, including hands‑on delivery of user stories, business requirements, and AI‑driven process improvements. Candidates must be comfortable operating in a complex, hybrid technology environment spanning Salesforce, Apttus/Conga CPQ, custom applications, and system integrations and must demonstrate the ability to rapidly learn new systems, processes, and business contexts to contribute from day one.

• Deep knowledge of CPQ platforms and the Salesforce ecosystem required; hands‑on experience with Apttus/Conga CPQ strongly preferred — covering configuration logic, pricing waterfalls, quoting workflows, and contract lifecycle management. Familiarity with MuleSoft integration patterns is a plus.
• Write and own high-quality user stories, use cases, and acceptance criteria — partnering closely with Product Managers to maintain delivery velocity through disciplined backlog prioritization, sprint planning, and cross‑functional alignment on scope and dependencies.
• Leverage AI tools to accelerate requirements synthesis — rapidly distilling stakeholder inputs, system constraints, and business rules into structured requirements, process flows, and test cases that serve as the single source of truth for engineering, QA, and revenue operations teams.
• Lead risk and dependency management across CPQ workstreams — proactively surfacing blockers, driving lessons learned, and maintaining documentation quality standards that reduce rework and sustain delivery pace across complex, multi‑team programs.