Salesforce Business Analyst

Relanto; Pune District; On-site; INR 2,800,000 - 4,500,000; Full time

Job summary

Relanto in Pune, India, seeks a Senior Business Analyst with 8+ years of experience in CPQ transformation programs, including hands-on delivery of user stories, business requirements, and AI-driven process improvements. You’ll operate across Salesforce, Apttus/Conga CPQ, and system integrations in a complex hybrid environment.

Responsibilities include writing and owning user stories, collaborating with Product Managers, and leading risk and dependency management to maintain delivery velocity

Qualifications

• Deep knowledge of CPQ platforms and the Salesforce ecosystem.
• Hands-on Apttus/Conga CPQ configuration, pricing waterfalls, and CLM.
• Write and own user stories, use cases, and acceptance criteria.
• Lead risk and dependency management across CPQ workstreams.
• Ability to learn new systems and processes quickly.

Responsibilities

• Write and own high-quality user stories, use cases, and acceptance criteria.
• Synthesize requirements into structured flows and test cases.
• Lead risk and dependency management across CPQ workstreams.
• Drive backlog prioritization and cross-functional alignment.

Skills

CPQ expertise

Salesforce ecosystem

User stories writing

AI-driven analysis

Backlog management

Tools

Apttus/Conga CPQ

Salesforce integration

MuleSoft

Job description

Full-Time

We are seeking Senior Business Analyst with 8+ years of experience in CPQ transformation programs, including hands‑on delivery of user stories, business requirements, and AI‑driven process improvements. Candidates must be comfortable operating in a complex, hybrid technology environment spanning Salesforce, Apttus/Conga CPQ, custom applications, and system integrations and must demonstrate the ability to rapidly learn new systems, processes, and business contexts to contribute from day one.

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• Deep knowledge of CPQ platforms and the Salesforce ecosystem required; hands‑on experience with Apttus/Conga CPQ strongly preferred — covering configuration logic, pricing waterfalls, quoting workflows, and contract lifecycle management. Familiarity with MuleSoft integration patterns is a plus.
• Write and own high‑quality user stories, use cases, and acceptance criteria — partnering closely with Product Managers to maintain delivery velocity through disciplined backlog prioritization, sprint planning, and cross‑functional alignment on scope and dependencies.
• Leverage AI tools to accelerate requirements synthesis — rapidly distilling stakeholder inputs, system constraints, and business rules into structured requirements, process flows, and test cases that serve as the single source of truth for engineering, QA, and revenue operations teams.
• Lead risk and dependency management across CPQ workstreams — proactively surfacing blockers, driving lessons learned, and maintaining documentation quality standards that reduce rework and sustain delivery pace across complex, multi‑team program