Salesforce Business Analyst

Relanto; Bengaluru; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

Relanto in Bengaluru seeks a Senior Business Analyst with 8+ years of CPQ transformation experience. You will deliver user stories, business requirements, and AI-assisted process improvements in a complex, hybrid tech stack spanning Salesforce, Apttus/Conga CPQ, and system integrations.

You will own backlog prioritization, write clear acceptance criteria, and partner with Product Managers. The role requires rapid learning of new systems and a proactive, cross-functional approach to ensure

Qualifications

• 8+ years of experience as a Business Analyst in CPQ transformation programs.
• Hands-on delivery of user stories, business requirements, and acceptance criteria.
• Experience with Salesforce ecosystem and Apttus/Conga CPQ.
• Ability to rapidly learn new systems in a complex hybrid tech environment.

Responsibilities

• Write and own user stories, use cases, and acceptance criteria.
• Partner with Product Managers to maintain delivery velocity and backlog prioritization.
• Lead risk and dependency management across CPQ workstreams.
• Drive AI-assisted requirements synthesis to produce structured specs.

Skills

CPQ platforms knowledge

Salesforce ecosystem

Apttus/Conga CPQ

Backlog prioritization

User stories & acceptance criteria

AI-driven requirements

Risk & dependency management

Tools

Apttus/Conga CPQ

Salesforce

MuleSoft (integration patterns)

Job description

We are seeking Senior Business Analyst with 8+ years of experience in CPQ transformation programs, including hands-on delivery of user stories, business requirements, and AI-driven process improvements. Candidates must be comfortable operating in a complex, hybrid technology environment spanning Salesforce, Apttus/Conga CPQ, custom applications, and system integrations and must demonstrate the ability to rapidly learn new systems, processes, and business contexts to contribute from day one.

• Deep knowledge of CPQ platforms and the Salesforce ecosystem required; hands-on experience with Apttus/Conga CPQ strongly preferred — covering configuration logic, pricing waterfalls, quoting workflows, and contract lifecycle management. Familiarity with MuleSoft integration patterns is a plus.
• Write and own high-quality user stories, use cases, and acceptance criteria — partnering closely with Product Managers to maintain delivery velocity through disciplined backlog prioritization, sprint planning, and cross-functional alignment on scope and dependencies.
• Leverage AI tools to accelerate requirements synthesis — rapidly distilling stakeholder inputs, system constraints, and business rules into structured requirements, process flows, and test cases that serve as the single source of truth for engineering, QA, and revenue operations teams.
• Lead risk and dependency management across CPQ workstreams — proactively surfacing blockers, driving lessons learned, and maintaining documentation quality standards that reduce rework and sustain delivery pace across complex, multi-team program