Salesforce CPQ Business Analyst (Developer III)

Umanist NA; Bengaluru; Hybrid; INR 1,400,000 - 2,100,000; Full time

Job summary

A leading tech consulting firm is looking for an experienced Salesforce CPQ Business Analyst to manage requirements gathering and functional implementations. You will engage with stakeholders across multiple geographies and lead solution design while coordinating with various teams. Ideal candidates must have significant Salesforce CPQ experience, excellent communication skills, and be able to produce detailed documentation. The role offers a hybrid working model and requires a certification in Salesforce CPQ.

Qualifications

• Minimum 5 years of overall IT experience.
• 4 years of experience in Salesforce.
• 2-3 end-to-end Salesforce CPQ implementations.
• Hands-on CPQ configuration for prototyping
• Experience with BRD/SRS and gap analysis is beneficial

Responsibilities

• Engage with stakeholders to gather and analyze business requirements.
• Create and maintain detailed functional documentation.
• Lead Salesforce CPQ solution design and prototype configurations.
• Conduct design workshops and user walkthroughs.
• Coordinate with offshore configuration, development, and QA teams
• Act as a liaison between business and technical teams
• Ensure timely resolution of issues and clarity of requirements

Skills

Product features and bundles

Product rules and price rules

Quote templates

Solution design and requirement analysis

Hands-on CPQ configuration for prototyping

Excellent verbal and written communication skills

Education

Salesforce CPQ Specialist certification

Sales Cloud Consultant certification

Service Cloud Consultant certification

Platform App Builder certification

Advanced Administrator certification

Tools

Apex

Visualforce

Job description

Salesforce CPQ Business Analyst (Developer III)

Base pay range: contact recruiter for details.
Location: Bangalore / Chennai / Kochi / Trivandrum / Gurgaon / Noida / Hyderabad / Pune
Experience range: 5–7 years
Employment type: Full-time
Work model: Hybrid (3 days office)
Notice period: 0–15 days.

Job Summary: We are seeking an experienced Salesforce CPQ Business Analyst to lead requirements gathering, solution design, and functional implementation for complex Salesforce CPQ programs. The role requires strong functional expertise in Salesforce CPQ, hands‑on configuration for prototyping, and the ability to manage end‑to‑end stakeholder interactions in global, multi‑vendor environments.

Experience Requirements

• Total IT experience: Minimum 5 years
• Salesforce experience: Minimum 4 years
• Salesforce CPQ experience: 2–3 end‑to‑end CPQ implementations

Must‑Have Skills

• Product features and bundles
• Product rules and price rules
• Quote templates
• Solution design and requirement analysis
• Hands‑on CPQ configuration for prototyping

Salesforce CPQ Implementations

• Minimum 2–3 full‑life‑cycle Salesforce CPQ projects

Business Analysis & Documentation

• Business requirement documents (BRD)
• Software requirement specifications (SRS)
• Gap analysis and use cases
• Solution design / technical design documentation

Stakeholder Management

• Experience working with US/UK stakeholders
• End‑to‑end engagement with business users across multiple geographies

Communication & Leadership

• Excellent verbal and written communication skills
• Experience facilitating white‑boarding sessions and design workshops

Certifications

• Mandatory: Salesforce CPQ Specialist
• Preferred:
  • Sales Cloud Consultant
  • Service Cloud Consultant
  • Platform App Builder
  • Advanced Administrator

Good‑to‑Have Skills

• Basic understanding of Apex and Visualforce
• Ability to create prototype configurations and proof‑of‑concepts (POCs)
• Experience working in multi‑vendor or multi‑company environments

Role Responsibilities

• Engage with stakeholders to gather and analyze business requirements
• Create and maintain detailed functional documentation
• Lead Salesforce CPQ solution design and prototype configurations
• Conduct design workshops and user walkthroughs
• Coordinate with offshore configuration, development, and QA teams
• Act as a liaison between business and technical teams
• Ensure timely resolution of issues and clarity of requirements

Additional Information

• Interview process: 2 technical rounds + 1 client/stakeholder round
• Job stability: mandatory