Business Analyst

Hitachi Energy; Chennai District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Hitachi Energy is seeking a senior Business Analyst for CPQ optimization, focused on driving process improvements across Congure, Price, and Quote systems. You will analyze complex requirements and architect scalable CPQ solutions impacting sales, product, pricing, and IT teams.

With 10+ years in CPQ, you will lead multi-stakeholder initiatives, ensure data integrity, and champion transformation through documentation, training, and best practices. Strong English communication is essential.

Qualifications

• Bachelor's degree in business, IT or engineering with 5+ years of consultancy experience.
• 10+ years in CPQ, sales operations, pricing, product management, or related area.
• Strong analytical skills for CTO/ETO costing and Full Cost Modeling.
• Proven project management experience leading multi-stakeholder initiatives.
• Technical proficiency in configuration tools and master data management systems.
• Experience with CPQ platforms and business process mapping.
• Excellent communication and cross-functional collaboration.
• Sales/marketing background with pricing exposure is a plus.
• Proficiency in data analysis and CPQ solution design.
• Fluency in spoken and written English.

Responsibilities

• Analyze and streamline CPQ processes to improve efficiency and scalability.
• Elicit, define, and prioritize business requirements with senior stakeholders.
• Lead test case development to validate CPQ configurations and workflows.
• Collaborate with sales, pricing, product management, and IT to align CPQ strategy.
• Monitor CPQ performance and ensure data integrity across systems.
• Create documentation, user guides, and training materials.
• Ensure compliance with external and internal regulations.
• Champion continuous improvement and data-driven decision making.

Skills

CPQ expertise

Analytical skills

Stakeholder management

Business process mapping

Requirements analysis

CTO/ETO costing

Project management

CPQ platforms

Data-driven decisions

English proficiency

Education

Bachelor's degree

Tools

Salesforce CPQ

Oracle CPQ

SAP CPQ

MDM systems

Job description

The opportunity:

The Business Analyst CPQ is a senior expert responsible for driving optimization andcontinuous improvement of Congure, Price, Quote (CPQ) processes and systems. Leveragingextensive consultancy and domain experience, you will analyze complex business requirements,architect scalable CPQ solutions, and ensure seamless integration across sales, product, pricing,and IT teams. Your leadership will drive strategic decision-making, business transformation, andoperational excellence.

How youll make an impact:

• Analyze, document, and streamline current CPQ processes to improve eciency,accuracy, and scalability. Identify business gaps and propose transformative processimprovements.
• Collaborate with senior stakeholders to elicit, dene, and prioritize businessrequirements. Translate complex business needs into robust functional specications.Work with IT and development teams to design scalable and future-ready CPQ solutions.
• Lead development and execution of comprehensive test cases to validate CPQcongurations and workows. Ensure solutions meet strategic business objectives andcompliance standards.
• Partner with sales, pricing, product management, and IT to ensure alignment in CPQstrategy and execution. Inuence and guide teams through data-driven insights and bestpractices.
• Monitor CPQ system performance and user feedback. Ensure integrity and accuracy ofproduct, pricing, and customer data within the CPQ system. Maintain adherence tointernal policies and regulatory requirements.
• Troubleshoot and resolve complex CPQ issues. Provide expert guidance, ensuringseamless operations for end-users.
• Develop comprehensive documentation, user guides, and training materials. Conducttraining sessions for new features, enhancements, or system rollouts. Drive improvementinitiatives to enhance usability, speed, and data accuracy.
• Responsible to ensure compliance with applicable external and internal regulations,procedures, and guidelines.
• Living Hitachi Energys core values safety and integrity, which means taking responsibilityfor your own actions while caring for your colleagues and the business.

Your background:

• Bachelors degree in relevant elds like business, IT and engineering. Minimum 5+ yearsof consultancy experience, applying structured methodologies to deliver impactfulbusiness solutions.
• Minimum 10+ years of proven experience in CPQ, sales operations, pricing, productmanagement, or a closely related functional area.
• Strong analytical skills with the ability to navigate and interpret complex data structures.Extensive experience in costing for Congure-to-Order (CTO) and Engineer-to-Order(ETO) products, including comprehensive Full Cost Modeling.
• Proven excellence in project management, with success leading multi-stakeholderinitiatives. Technical prociency in conguration tools and master data managementsystems.
• Hands-on experience with major CPQ platforms (e.g., Salesforce CPQ, Oracle CPQ, SAPCPQ). Demonstrated ability in business process mapping, requirements analysis, anddigital transformation.
• Effective communication and stakeholder management skills to collaborate acrosscross-functional teams.
• Background in sales and marketing, with strong commercial acumen. Prior experience inpricing will be considered an asset.
• Technical prociency in data analysis, system conguration, and CPQ solution design.
• Prociency in both spoken written English language is required.