Senior Admissions Counselor

Futurense Technologies; Dadri; On-site; INR 400,000 - 640,000; Full time

Job summary

Futurense Technologies in Faridabad is seeking a Senior Admissions Counselor to guide learners through the admissions lifecycle, respond to inquiries, conduct information sessions, and provide detailed program counseling for our AI skilling and upskilling offerings.

You will manage leads, follow up with prospects, assess fit for programs, and support applicants through application, documentation, and enrollment processes, working closely with marketing and academic teams to meet enrollment

Qualifications

• Strong communication and interpersonal skills to counsel diverse learners.
• Solid customer service to provide empathetic support throughout the admissions process.
• Sales ability for lead qualification and enrollment.
• Understanding of education processes and higher education or EdTech environment.
• Experience in admissions, counseling, or student recruitment.
• Experience with CRM or admissions management systems.
• Ability to work cross-functionally and manage multiple priorities.
• Bachelor’s degree; education or related fields preferred.
• Comfort with webinars and in-person presentations.

Responsibilities

• Guide prospective learners through admissions lifecycle.
• Respond to inquiries and conduct information sessions.
• Counsel on program fit and enrollment steps.
• Manage leads and follow up with prospects.
• Maintain CRM records and enrollment targets.
• Represent Futurense at events and webinars.
• Support admitted learners with program expectations and next steps.

Skills

Communication

Customer service

Sales skills

Education processes

Admissions experience

CRM systems

Team collaboration

Attention to detail

Public speaking

Education

Bachelor's degree

Tools

CRM software

Job description

Company Description

Futurense Technologies is India’s fastest-growing AI skilling company, focused on accelerating the country’s role in global AI innovation. The organization builds scalable, industry-aligned upskilling models that equip professionals and students with advanced, job-ready technology capabilities. Futurense partners with Fortune 500 companies and leading academic institutions such as IITs and IIMs to deliver zero-cost upskilling and industry-recognized programs, including PG Diplomas, MTech, MBA, and BSc./BS degrees. Through initiatives like Futurense Uni, Futurense Campus, and global US/EU pathways with over 20 international universities, Futurense combines academic rigor with real-world exposure. Team members contribute to transforming higher education and professional development, helping learners build future-ready careers in AI and related fields.

Role Description

The Senior Admissions Counselor is a full-time, on-site role based in Faridabad. This role involves guiding prospective learners through the admissions lifecycle, including responding to inquiries, conducting information sessions, and providing detailed program counseling for Futurense’s academic and upskilling offerings. The counselor will manage leads, follow up with prospective learners, assess their fit for various programs, and support them through application, documentation, and enrollment processes. Daily responsibilities include collaborating with marketing and academic teams to align admissions messaging, maintaining accurate records in CRM systems, and meeting enrollment targets while ensuring a high-quality, learner-centric experience. The role also requires representing Futurense at events, webinars, and campus interactions, and providing ongoing support to admitted learners on program expectations and next steps.

Qualifications

• Candidates should possess strong Communication and Interpersonal Communication skills to effectively counsel diverse learner groups and stakeholders.
• Candidates should possess solid Customer Service skills to deliver responsive, empathetic, and solution-oriented support throughout the admissions process.
• Candidates should possess Sales skills, including lead qualification, follow-up, and conversion, to achieve enrollment goals ethically and transparently.
• Candidates should possess a good understanding of Education processes and programs, preferably within higher education, professional upskilling, or EdTech environments.
• Relevant experience in admissions, counseling, student recruitment, or academic advising, ideally in a fast-paced or growth-focused organization.
• Proficiency in using CRM or admissions management systems, along with basic data analysis skills to track performance and optimize outreach.
• Ability to work collaboratively with cross-functional teams, manage multiple priorities, and maintain accuracy and attention to detail.
• Bachelor’s degree in any discipline; a background in education, management, psychology, or related fields is an advantage.
• Comfort with presenting in group settings, conducting webinars, and engaging learners both in-person and through digital channels.