Admission Counselor

Henry Harvin India; Dadri; On-site; INR 250,000 - 390,000; Full time

Job summary

A leading EdTech company is seeking a full-time Admission Counselor located in Noida to guide prospective candidates through educational program enrollment. The role involves managing inquiries, providing customer support, and ensuring strong follow-ups. The ideal candidate should possess strong interpersonal skills, have experience in sales and customer service, and hold a Bachelor's degree. A motivated demeanor and familiarity with the education sector will greatly help in achieving the admission targets.

Qualifications

• Engage effectively with prospective students and stakeholders.
• Manage inquiries and convert leads into enrollments.
• Assist candidates in selecting suitable programs.
• Familiarity with the education sector or EdTech is beneficial.

Responsibilities

• Guide and assist prospective candidates with educational program enrollment.
• Manage inquiries through various communication channels.
• Maintain a strong focus on customer satisfaction and program success.
• Maintain follow-ups and meet admission targets.
• Serve as primary contact for enrollees and ensure satisfaction.

Skills

Strong Interpersonal and Communication skills

Experience in Sales and Customer Service

Background in or knowledge of the Education sector

Strong organizational skills

Ability to work independently and collaboratively

Professional client handling

Organizational skills

Independent yet collaborative

Professional demeanor

EdTech familiarity

Education

Bachelor’s degree in any field

Job description

Henry Harvin® is a global leader in the Higher EdTech industry, offering a diverse range of doctorate, degree, diploma, and certification courses. Since its inception in 2013, the company has introduced 1200+ courses across 37+ categories, with operations spanning 13+ cities in the US, UK, UAE, and India. With a dedicated team of 600+ employees and 1700+ consultants, Henry Harvin® has trained over 460,000 individuals and collaborates with more than 900 corporate clients and 210 colleges worldwide. The company provides tailored training solutions, advisory services, staffing, and educational tools to help individuals and organizations thrive.

Role Description

This is a full-time, on-site role for an Admission Counselor located in Noida. Responsibilities include guiding and assisting prospective candidates with educational program enrollment, managing inquiries through various communication channels, and providing exceptional customer support. The role involves counseling students on course details, corresponding with potential learners, ensuring proper follow-ups, and meeting admission targets. The Admission Counselor will act as a key point of contact for enrollees, maintaining a strong focus on customer satisfaction and program success.

Qualifications

• Strong Interpersonal and Communication skills to engage effectively with prospective students and stakeholders
• Experience in Sales and Customer Service to manage inquiries and convert leads into enrollments
• Background in or knowledge of the Education sector to assist candidates in selecting suitable programs
• Capability to achieve targets, strong organizational skills, and ability to work independently while collaborating in a team environment
• Proficiency in handling clients professionally with a motivated and approachable demeanor
• Additional experience in higher education or EdTech industry is beneficial
• Minimum qualification: Bachelor’s degree in any field