Senior Admissions Counsellor

Futurense Technologies; Dadri; On-site; INR 300,000 - 600,000; Full time

Job summary

Futurense Technologies in Noida, India seeks a Senior Admission Counselor to manage leads for IIT-certified programs, counsel learners across channels, and oversee the sales funnel from inquiries to enrollment. The role emphasizes high conversion rates, event coordination, and accurate CRM updates.

The candidate should have a Bachelor’s degree with 2+ years of experience, strong communication, and a proactive, team-oriented sales mindset. This is a full-time, on-site position in Noida.

Qualifications

• Bachelor's degree with 2+ years of relevant work experience.

Responsibilities

• Lead management and conversion for IIT collaboration.
• Counseling prospective learners via phone, email, chat, and social media.
• Sales funnel management: track inquiries, follow up, enrollments.
• Achieve high conversion rates from all lead sources to meet targets.
• Coordinate events, seminars, and webinars.
• Collect and update client information through calls and video sessions; update CRM.
• Monitor turn-around times and handle scheduling and operational tasks.

Skills

Oral communication

Interpersonal skills

Listening skills

Concise communication

Positive personality

Teamwork

Sales mindset

Education

Bachelor's degree

Job description

Job Title: Senior Admission Counselor

Location: Noida, India

Job Type: Full-Time

Experience: 1 - 6 Years

Job-Focused Certification programs from IIT:

We are transforming technical education with our meticulously designed certification

program in partnership with IIT, which goes far beyond conventional textbooks.

Our primary focus is on working professionals who are determined to give their IIT dream a second chance / secure shot. We offer them additional benefits, including campus immersion, masterclasses, access to an IIT alumni network, and valuable industry connections through our Futurense Leadership Council.

We empower these ambitious professionals to learn, upskill, and build a successful career in the rapidly growing AI industry. Centered around cultivating practical, industry-focused skills, our program ensures that our students are not just certification holders, but highly-skilled, job-ready professionals prepared to thrive in the fast-paced, ever-evolving job market.

Key Responsibilities

• Lead Management & Conversion: Manage and convert leads for our prestigious certification programs in collaboration with IIT.
• Counseling: Provide detailed and insightful guidance to prospective learners via phone, email, chat, and social media.
• Sales Funnel Management: Oversee the entire sales funnel-track inquiries, resolve student queries, follow up diligently, and manage enrollments and registrations.
• High Conversion Rate: Achieve high conversion rates from all lead sources (telephonic, forwarded, and referrals) to meet performance targets.
• Event Coordination: Engage with potential clients by attending events, seminars, and organizing webinars and information sessions.
• Client Information: Gather and update accurate client information through calls and video sessions and ensure timely updates on the CRM portal.
• Operational Monitoring: Monitor and ensure the creation of schedules and other operational tasks as per the Turnaround Time (TAT).

Qualifications

• Bachelor s degree with 2+ years of relevant work experience.

Skills

• Outstanding oral communication and interpersonal skills.
• Excellent listening and comprehension abilities.
• Effective Communication: Ability to communicate effectively and concisely with prospective clients.
• Positive & Outgoing Personality: Energetic and positive individual with a strong passion to learn and grow.
• Team Skills: Strong relationship-building skills and an ability to work well within a team.
• Sales Acumen: Goal-driven, self-motivated, and aggressive in driving sales performance.