Senior Admission Counsellor | Edtech Experienced Only

LearningShala; Dadri; Sur place; INR 600 000 - 1 000 000; Plein temps

Résumé du poste

LearningShala, a leading online degree guidance platform, seeks a Senior Admission Counsellor for its Noida team. This full-time, on-site role guides prospective students through the admissions journey, explaining programs, eligibility, and outcomes with clear, ethical communication.

You will conduct counseling sessions (phone, video, in-person), manage leads from marketing channels, and convert qualified inquiries into enrollments while coordinating with mentors and operations to ensure smooth

Qualifications

• Strong interpersonal and communication skills to engage diverse student profiles.
• Customer-centric approach to support students through the admissions cycle.
• Proven sales ability to manage pipelines and convert inquiries ethically.
• Knowledge of online higher education and edtech programs is preferred.
• 2–4+ years in edtech admissions, counseling, or academic advising preferred.
• Experience using CRM and lead-management platforms.

Responsabilités

• Conduct counseling sessions via phone, video, and in person.
• Manage leads generated through marketing channels and nurture them.
• Convert qualified prospects into enrollments with ethical communication.
• Collaborate with mentors, academic advisors, and operations to process applications.
• Track performance metrics and provide feedback to improve processes and student experience.
• Maintain timely follow-ups and data entry in CRM.

Connaissances

Interpersonal communication

Customer service

Sales

Education sector knowledge

Edtech admissions experience

CRM & lead management

Formation

Bachelor’s degree

Postgraduate degree or certification in counseling/education/management

Outils

CRM tools

Description du poste

Company Description

LearningShala is an online degree guidance platform founded in 2017 to make higher education choices clear, structured, and informed. The organization specializes in expert counseling and 1:1 guidance, helping students compare 100+ top online universities on more than 40 factors. With over 10,000 students supported through admissions, career planning, and post-admission services, LearningShala emphasizes transparent, data-backed advice. A network of 200+ Verified Mentors offers virtual, pan-India support across 100+ online programs in business, IT, healthcare, arts, and other disciplines. The culture is built on trust, accurate information, and empowering students to make confident decisions about their careers.

Role Description

The Senior Admission Counsellor (Edtech Experienced Only) is a full-time, on-site role based in Noida. The individual will guide prospective students through the end-to-end admissions journey, including understanding their background, explaining suitable online degree programs, and clarifying program features, eligibility, fees, and outcomes. Day-to-day responsibilities include conducting counseling sessions (phone, video, and in-person), managing leads generated through marketing channels, and converting qualified prospects into enrollments while maintaining ethical and transparent communication. The role involves close collaboration with mentors, academic advisors, and operations teams to ensure smooth application processing and timely follow-ups. The counsellor is expected to use CRM tools, track performance metrics, provide feedback on student needs, and contribute to improving counseling processes and student experience.

Qualifications

• Candidates should possess strong Interpersonal Communication and Communication skills to engage with diverse student profiles and stakeholders.


• Candidates should possess solid Customer Service skills to deliver empathetic, student-centric support throughout the counseling and admissions cycle.


• Candidates should possess proven Sales skills to manage pipelines, handle objections, and convert qualified inquiries into successful admissions in an ethical manner.


• Candidates should possess Education sector knowledge, preferably in edtech or online higher education, to accurately explain programs, curricula, and career pathways.


• Previous experience (2–4+ years) in edtech admissions, counseling, or academic advising is strongly preferred.


• Ability to work with CRM and lead management tools, analyze basic data, and meet defined enrollment targets.


• Strong problem-solving skills, attention to detail, and the ability to handle high volumes of inquiries in a fast-paced environment.


• Bachelor’s degree in any discipline; a postgraduate degree or certification in counseling, education, or management is an added advantage.