Sap Successfactor Compensation Consultant

LTM; Hyderabad, Bengaluru, Mumbai; On-site; INR 900,000 - 1,200,000; Full time

Job summary

LTM is seeking a versatile professional to manage and execute tasks in a SuccessFactors Managed Services Support engagement. You will oversee module incidents and problems, and support half-yearly releases of SuccessFactors.

The role requires strong customer service skills, effective communication, and hands-on experience with SuccessFactors Employee Central Core, Performance and Goal Management, and related trainings.

Qualifications

• Active certification in SuccessFactors Employee Central Core is required.
• Experience with SuccessFactors Performance and Goal Management.
• Strong customer service abilities and client-facing skills.
• Solid understanding of the SuccessFactors Platform and related modules.

Responsibilities

• Provide client support for SuccessFactors modules and incidents.
• Perform regular system maintenance and updates to ensure smooth operation.
• Handle and resolve incidents and service requests promptly.
• Monitor system performance and implement improvements for efficiency.
• Create end-user training materials and comprehensive process documentation.
• Maintain stakeholder communications and provide updates on system performance and enhancements.
• Ensure compliance with industry standards and best practices.

Skills

SuccessFactors Platform

SuccessFactors Employee Central Core

SuccessFactors Performance and Goal Mg

Customer service

SF Compensation and Performance Goals

Communication

Job description

Job Description

Seeking a versatile and skilled professional to manage and execute a variety of tasks in a SuccessFactors Managed Services Support engagement. The ideal candidate will be responsible for overseeing module specific incidents and problems management along with supporting half yearly releases of SuccessFactors.

Skills

• Good understanding of SuccessFactors Platform
• SuccessFactors Employee Central Core with Active certification
• SuccessFactors Performance and Goal Management
• Excellent customer service abilities
• Ability to conduct SF Compensation and Performance Goals Management training
• Strong communication and interpersonal skills

Roles and Responsibilities

• Client Support: Offer continuous support to projects addressing any issues or queries related to SuccessFactors modules
• System Maintenance: Ensure the SuccessFactors system is running smoothly by performing regular maintenance and updates
• Incident Management: Handle and resolve incidents and service requests in a timely manner
• Performance Monitoring: Monitor system performance and implement improvements to enhance efficiency
• User Training and Documentation: Provide training to end users and create comprehensive documentation for system processes and configurations
• Stakeholder Communication: Maintain effective communication with stakeholders to ensure their requirements are met and to provide updates on system performance and enhancements
• Compliance and Best Practices: Ensure that the system complies with industry standards and best practices