Sales Trainer

The Class Of One; Dadri, Delhi; In loco; INR 300.000 - 600.000; Tempo pieno

Descrizione del lavoro

The Class of One, Noida-based, seeks a Sales Operations Executive to manage admissions and onboarding for students. You will build relationships with students and parents, coordinate cross-functional teams, and ensure smooth admission journeys from inquiry to enrolment.

Ideal candidates have 1+ year in academic sales or EdTech, excellent communication, and strong organizational skills. This on-site role offers growth and incentives in a dynamic education-tech environment.

Competenze

• Graduate or postgraduate in any discipline.
• At least 1 year of relevant experience in admission counselling / EdTech sales.
• Excellent communication and interpersonal skills.
• Strong ability to build trust and handle objections effectively.
• Target-driven with the ability to meet deadlines.

Mansioni

• Build and maintain strong, professional relationships with prospective and enrolled students and their parents.
• Manage the complete student onboarding process from admission confirmation to successful enrolment.
• Conduct regular follow-ups with students and parents regarding pending admission formalities, documents, payments and onboarding requirements.
• Collect all required documents from students and parents, including identity proof and academic records.
• Verify the completeness, accuracy and validity of submitted documents before updating or forwarding them for processing.
• Maintain accurate student records, admission data and follow-up details in the CRM/ERP system.
• Coordinate with Sales, Academic, Finance, IT and Student Support teams to ensure a smooth admission journey.
• Identify potential operational issues during admission and onboarding and provide timely resolutions.
• Ensure students and parents receive accurate information regarding programmes, fees, classes, documents and onboarding procedures.
• Support the sales team by maintaining updated admission data, preparing reports and providing operational assistance during conversion.

Conoscenze

Excellent communication

Interpersonal skills

Objection handling

Target-driven

Formazione

Graduate/Post-graduate in any discipline

Strumenti

CRM systems

MS Office

Descrizione del lavoro

Job Description - Sales Operations Executive

About The Class of One

The Class of One is a pioneering global online school headquartered in Noida, delivering personalized, live, face-to-face learning experiences to students across the globe Our mission is to make world- class education accessible from the comfort of students homes.

Position: Sales Operations Executive
Location: Noida.
Employment Type: Full-time, On-site
Experience Required: Minimum 1 year (Academic Sales / EdTech preferred)
Salary: Best as per company standards + Incentives.

Roles & Responsibilities

• Build and maintain strong, professional relationships with prospective and enrolled students and their parents.
• Manage the complete student onboarding process from admission confirmation to successful enrolment.
• Conduct regular follow-ups with students and parents regarding pending admission formalities, documents, payments, and onboarding requirements.
• Collect all required documents from students and parents, including identity proof, academic records, photographs, address proof, and other admission-related documents.
• Verify the completeness, accuracy, and validity of submitted documents before updating or forwarding them for further processing.
• Maintain accurate student records, admission data, follow-up details, and document status in the CRM, ERP, or internal tracking system.
• Coordinate with the Sales, Academic, Finance, IT, and Student Support teams to ensure a smooth and efficient admission journey.
• Identify potential operational issues during the admission and onboarding process and provide timely resolutions.
• Ensure that students and parents receive accurate information regarding programmes, fees, classes, documentation, schedules, and onboarding procedures.
• Support the sales team by maintaining updated admission data, preparing reports, and providing operational assistance during the conversion process.

Qualifications & Skills

1. Graduate/post-graduate in any discipline.
2. At least 1 year of relevant experience in admission counselling / EdTech sales.
3. Excellent communication and interpersonal skills.
4. Strong ability to build trust and handle objections effectively.
5. Target-driven, with proven ability to meet deadlines.
6. Proficiency with online tools, MS Office, and CRM systems.