Sales Team Lead

Policybazaar.com; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Policybazaar.com seeks an experienced Team Lead – Inside Sales to lead and manage high-performing telesales teams in Chennai. The role emphasizes B2C inside sales, coaching, and driving targets while ensuring operational excellence.

Ideal candidates have 5+ years in sales, 2+ years in team handling, and fluent Tamil communication. Graduation is required, with a strong focus on leadership and people management to meet aggressive business goals.

Qualifications

• Minimum 5+ years of overall sales experience, preferably in Inside Sales / Telesales.
• Minimum 2+ years of Team Handling experience.
• B2C Sales experience is Mandatory.
• Strong exposure to Inside Sales / Telesales Operations.
• Hands-on experience in managing Attrition, Shrinkage, Productivity, Occupancy, and Team Performance.
• Ability to coach, mentor, and motivate teams to achieve business targets.
• Excellent communication, leadership, and people management skills.
• Regional Language is Mandatory: Tamil.
• Graduation is Mandatory.

Responsibilities

• Lead, manage, and motivate Inside Sales teams to achieve daily, weekly, and monthly sales targets.
• Monitor team productivity, conversions, and overall sales performance.
• Coach, mentor, and provide regular feedback to improve team effectiveness.
• Manage key operational metrics including Attrition, Shrinkage, Productivity, Occupancy, and Team Performance.
• Conduct performance reviews and implement action plans for continuous improvement.
• Maintain MIS reports and track team performance.
• Ensure adherence to company policies, sales processes, and quality standards.
• Collaborate with Training, Quality, and Operations teams to drive business objectives.

Skills

Team management

Inside Sales

Telesales

Coaching

Leadership

People management

Communication

Target achievement

Education

Graduation

Job description

Policybazaar is hiring an experienced Team Lead – Inside Sales to lead and manage high-performing telesales teams. The ideal candidate should have strong experience in B2C Inside Sales, team management, and achieving business targets while driving operational excellence.

Key Responsibilities

• Lead, manage, and motivate Inside Sales teams to achieve daily, weekly, and monthly sales targets.
• Monitor team productivity, conversions, and overall sales performance.
• Coach, mentor, and provide regular feedback to improve team effectiveness.
• Manage key operational metrics including Attrition, Shrinkage, Productivity, Occupancy, and Team Performance.
• Conduct performance reviews and implement action plans for continuous improvement.
• Maintain MIS reports and track team performance.
• Ensure adherence to company policies, sales processes, and quality standards.
• Collaborate with Training, Quality, and Operations teams to drive business objectives.

Mandatory Requirements

• Minimum 5+ years of overall sales experience, preferably in Inside Sales / Telesales.
• Minimum 2+ years of Team Handling experience.
• B2C Sales experience is Mandatory.
• Strong exposure to Inside Sales / Telesales Operations.
• Hands-on experience in managing Attrition, Shrinkage, Productivity, Occupancy, and Team Performance.
• Ability to coach, mentor, and motivate teams to achieve business targets.
• Excellent communication, leadership, and people management skills.
• Regional Language is Mandatory:
• Tamil
• Graduation is Mandatory.