Sales Team Lead

Policybazaar; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading financial services platform in Gurugram is hiring a Team Lead Inside Sales (B2C) to manage a dynamic sales team. You will focus on driving major sales numbers, improving conversions, and maintaining operational standards. Ideal candidates will have extensive experience in Inside Sales and B2C sales, including team handling. Excellent leadership and communication skills are key to succeed in this role. This position offers a chance to lead and motivate a skilled team to exceed sales targets.

Qualifications

• 45 years of experience in Inside Sales.
• Mandatory Inside Sales and B2C sales experience.
• Minimum of 2 years of team handling experience.

Responsibilities

• Lead and manage a B2C inside sales team.
• Drive team sales targets and revenue generation.
• Monitor quality, productivity, and daily performance.
• Conduct regular audits, coaching, and feedback sessions.

Skills

Inside Sales

B2C Sales

Leadership

Communication

Education

Graduation

Job description

Job Overview

Pension Bazaar is hiring a Team Lead Inside Sales (B2C) to manage a team of sales executives handling inbound and outbound sales processes. The role focuses on driving major sales numbers, improving conversions, and ensuring adherence to quality and operational standards.

Key Responsibilities

• Lead and manage a B2C inside sales team
• Drive team sales targets and revenue generation
• Monitor quality, productivity, and daily performance
• Track and manage key metrics such as AHT, attrition, and shrinkage
• Conduct regular audits, coaching, and feedback sessions
• Handle escalations and support team members in resolving customer queries
• Maintain MIS reports and performance dashboards

Key Requirements

• 45 years of experience in Inside Sales
• Inside Sales experience is mandatory
• B2C sales experience is mandatory
• Minimum 2 years of team handling experience
• Must have experience managing an Inside Sales / B2C sales team
• Strong knowledge of attrition and shrinkage management
• Proven ability to drive major sales numbers and conversions
• Excellent communication, leadership, and team management skills
• Graduation is mandatory

Contact Details

[e-mail]
Raksha Shukla | 8962509811