Job Details
- Job Title - Sales Support Executive
- Location - Mumbai
- Work Model - Work from Office
Candidate Expectations
- Total Experience - 2-3 Years
- Industry Preference - Container Leasing / Logistics / Shipping Industry
- Candidate Location - Mumbai preferred
- Education - Bachelor's Degree
- Mandatory Skills - Sales Coordination, Documentation, MIS Reporting, MS Excel, Customer Communication
Detailed Job Description
The Sales Support Executive will provide end-to-end coordination and administrative support to the Business Development team, ensuring smooth sales operations, effective customer communication, accurate documentation, and timely deal closure.
Key Responsibilities
- Provide sales coordination and administrative support to the Business Development team for smooth sales operations and deal closure.
- Assist the sales team in preparing proposals, quotations, follow-ups, and coordinating with clients.
- Maintain and update sales-related documents, including contracts, quotations, and customer records.
- Regularly update CRM systems and ensure accurate data management.
- Coordinate with operations teams to ensure timely service execution and resolve customer-related issues.
- Handle client queries, provide regular updates, and ensure customer satisfaction.
- Assist in preparing competitive pricing and maintaining updated market rates and pricing data.
- Coordinate with the finance team for invoicing, payment follow-ups, and financial documentation.
- Prepare and maintain MIS reports related to sales performance, business activities, and key metrics.
- Ensure timely communication and coordination with internal and external stakeholders across global time zones.
- Maintain accuracy in documentation, reporting, and adherence to company policies and compliance requirements.
Key Skills - Sales Coordination, Sales Support, MS Excel, MIS Reporting, Documentation & Data Management, Customer Communication
Good-to-Have Skills
- Container Leasing, Logistics & Shipping Knowledge
- CRM Management
- Pricing & Quotation Management
- Invoice Coordination
- Global Client Coordination
Other Remarks
- Candidates with experience in Container Leasing or Logistics/Shipping companies are preferred.
- Should have 2-3 years of relevant Sales Support / Sales Coordination experience.
- Must be comfortable coordinating with global teams across different time zones.
- Strong MS Excel and documentation skills are essential.