Sales Support Executive

Golden Opportunities; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Golden Opportunities in Mumbai is seeking a Sales Support Executive to provide end-to-end coordination and administrative support to the Business Development team, ensuring smooth sales operations and timely deal closure.

The role requires strong MS Excel, documentation, MIS reporting, and customer communication skills, with experience in coordinating with global teams across time zones and maintaining CRM and contract records.

Qualifications

• Mandatory Skills include Sales Coordination, Documentation, MIS Reporting, MS Excel, and Customer Communication.
• Good-to-Have Skills include Container Leasing, Logistics & Shipping Knowledge, CRM Management, Pricing & Quotation Management, Invoice Coordination, and Global Client Coordination.

Responsibilities

• Provide end-to-end sales coordination and admin support to the Business Development team.
• Prepare proposals, quotations, follow-ups, and coordinate with clients.
• Maintain contracts, quotations, and customer records.
• Regularly update CRM data and ensure data accuracy.
• Coordinate with operations to ensure timely service and issue resolution.
• Handle client queries and provide regular updates to ensure satisfaction.
• Assist in preparing competitive pricing and maintaining market data.
• Coordinate invoicing and payment follow-ups with the finance team.
• Prepare MIS reports on sales performance and activities.
• Ensure communication with stakeholders across global time zones.

Skills

Sales Coordination

Documentation

MIS Reporting

MS Excel

Customer Communication

Container Leasing

Logistics Knowledge

Education

Bachelor's Degree

Tools

CRM Management

Job description

Candidate Expectations
Candidate Location - Mumbai preferred
Education - Bachelor's Degree
Mandatory Skills - Sales Coordination, Documentation, MIS
Reporting, MS Excel, Customer Communication

Detailed Job Description

The Sales Support Executive will provide end-to-end coordination and administrative support to the Business Development team, ensuring smooth sales operations, effective customer communication, accurate documentation, and timely deal closure.

Key Responsibilities:

• Provide sales coordination and administrative support to the Business Development team for smooth sales operations and deal closure.
• Assist the sales team in preparing proposals, quotations, follow-ups, and coordinating with clients.
• Maintain and update sales-related documents, including contracts, quotations, and customer records.
• Regularly update CRM systems and ensure accurate data management.
• Coordinate with operations teams to ensure timely service execution and resolve customer-related issues.
• Handle client queries, provide regular updates, and ensure customer satisfaction.
• Assist in preparing competitive pricing and maintaining updated market rates and pricing data.
• Coordinate with the finance team for invoicing, payment follow-ups, and financial documentation.
• Prepare and maintain MIS reports related to sales performance, business activities, and key metrics.
• Ensure timely communication and coordination with internal and external stakeholders across global time zones.
• Maintain accuracy in documentation, reporting, and adherence to company policies and compliance requirements.
• Key Skills -Sales Coordination, Sales Support,
• MS Excel, MIS Reporting, Documentation & Data Management, Customer Communication
• Good-to-Have Skills - Container Leasing, Logistics & Shipping Knowledge, CRM Management, Pricing & Quotation Management, Invoice Coordination, Global Client Coordination

Other Remarks

• Candidates with experience in Container Leasing or Logistics/Shipping companies are preferred.
• Should have 2 3 years of relevant Sales Support Sales Coordination experience.
• Must be comfortable coordinating with global teams across different time zones.
• Strong MS Excel and documentation skills are essential.