Executive - Sales Support

NITCO LIMITED; Mumbai; On-site; INR 300,000 - 540,000; Full time

Job summary

NITCO LIMITED in Mumbai invites applications for a Sales Support role. The candidate will handle MIS reporting, quotation preparation, and proactive client communications, ensuring timely updates on orders and deliveries.

The role requires 2-5 years in sales support, strong MS Office skills, and excellent coordination to align with Sales, Accounts, Factory, and Marketing teams. Apply to join a dynamic manufacturing/trading environment.

Qualifications

• MBA/graduate in any discipline with relevant experience is preferred.
• 2-5 years in sales support or sales coordination is desired.
• Mandatory proficiency in MS Excel, MS Word and MS PowerPoint.
• Good written and verbal communication skills.
• Strong attention to detail and numerical accuracy.
• Good coordination, follow-up and organizational abilities.

Responsibilities

• MIS and Reporting: Prepare daily, weekly, and monthly MIS reports with accuracy.
• Quotation Preparation: Prepare quotations, verify pricing, quantities, and specifications.
• Client Communication: Send regular email updates on order status and delivery dates.
• Payment Coordination: Coordinate with Accounts to secure payments before dispatch.
• Work Order Preparation: Prepare work orders for the factory as per system and requirements.
• Factory and Dispatch Coordination: Track order progress and communicate delays.
• Marketing Support: Prepare presentations and reports for Marketing.
• Sales and Client Coordination: Assist with commercial discussions and negotiations.
• Internal Coordination: Follow up with Sales, Accounts, Factory, Marketing, and clients.

Skills

MS Excel

MS Word

MS PowerPoint

Communication skills

Attention to detail

Organizational skills

Education

Graduate in any discipline

Tools

MS Office Suite

Job description

Job Description:

Department: Sales Support

Experience Required: 1-2years of relevant experience

Software Skills: MS Excel, MS Word, and MS PowerPoint (Mandatory)

Key Responsibilities

• MIS and Reporting: Prepare daily, weekly, and monthly MIS reports, ensuring accuracy of all data and numerical details.
• Quotation Preparation: Prepare quotations as per sales requirements and verify pricing, quantities, specifications, and other details before sharing with clients.
• Client Communication: Send regular email updates to clients regarding order status, expected dispatch dates, and changes in delivery schedules.
• Payment Coordination: Coordinate with the Accounts team to ensure advance payment is received before raising work orders and full payment is confirmed before dispatch, as per company policy. Follow up on pending payments.
• Work Order Preparation: Prepare work orders for the factory team as per the company system and approved requirements, ensuring all details are correct.
• Factory and Dispatch Coordination: Track order progress with the factory team and ensure timely production and dispatch. Communicate any delays to the concerned teams.
• Marketing Support: Prepare presentations, reports, and other documents required by the Marketing team.
• Sales and Client Coordination: Coordinate with clients and the sales team for commercial discussions, negotiations, and query resolution while maintaining polite and professional communication.
• Internal Coordination: Ensure regular follow-ups with Sales, Accounts, Factory, Marketing, and clients for smooth order processing and timely completion of activities.

Required Skills And Qualifications

• Graduate in any discipline; relevant qualifications will be an advantage.
• 2-5 years of experience in sales support, sales coordination, or a similar role, preferably in a manufacturing or trading company.
• Mandatory working knowledge of MS Excel, MS Word, and MS PowerPoint.
• Good written and verbal communication skills.
• Strong attention to detail and numerical accuracy.
• Good coordination, follow-up, and organisational skills.
• Ability to manage multiple tasks and meet deadlines independently.