Sales Specialist (Managed Services)

Airowire Networks PVT LTD; India; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Airowire Networks PVT LTD is seeking a Sales Specialist – Managed Services to drive business growth across enterprise managed IT and infrastructure services. The role focuses on customer acquisition, business development, and managing relationships with enterprise clients.

You will work with customers, sales teams, solution architects and technical specialists to identify IT challenges and position suitable managed services, across areas like network, security and cloud managed services.

Qualifications

• Experience in B2B technology sales for IT services.
• Ability to understand customer requirements and map to managed services.
• Strong communication and negotiation skills.
• Proven track record of building long-term client relationships.

Responsibilities

• Drive opportunities for managed IT services sales.
• Develop enterprise accounts and build a sales pipeline.
• Coordinate with solution architects and technical teams.
• Support proposals, RFPs, and client presentations.
• Manage the sales cycle from qualification to closure.

Skills

B2B tech sales

Managed IT services

Enterprise IT infra

Relationship management

Presentation skills

Job description

Airowire Networks is an IT solutions and technology company focused on networking, cybersecurity, cloud, managed services and professional IT services.

We help enterprises improve IT performance, security and operational efficiency through managed infrastructure and technology solutions.

About the Role

Airowire is looking for a Sales Specialist – Managed Services to drive business growth across enterprise managed IT and infrastructure services.

The role focuses on customer acquisition, business development, managed services sales, requirement analysis and relationship management.

You will work closely with customers, sales teams, solution architects and technical specialists to identify IT challenges and position suitable managed services.

Key Responsibilities

Managed Services Sales

• Drive sales opportunities for managed IT services.
• Identify new managed services business opportunities.
• Build and maintain enterprise customer relationships.
• Understand customer IT challenges and requirements.
• Manage opportunities throughout the sales cycle.
• Engage with enterprise customers and decision-makers.
• Understand existing IT infrastructure and operational challenges.
• Identify opportunities for outsourcing and managed services.
• Present suitable service solutions based on customer requirements.
• Maintain regular customer communication and follow-ups.

Managed Service Solutions

Position solutions across areas such as:

• Managed IT Services
• Managed Network Services
• Security Operations Centre (SOC)
• Cloud Managed Services
• Infrastructure Management
• Network Monitoring
• Cybersecurity Services
• IT Infrastructure Support

Business Development

• Identify and develop new enterprise accounts.
• Generate and qualify managed services opportunities.
• Build a strong sales pipeline.
• Conduct customer outreach and follow-ups.
• Identify cross-selling and up-selling opportunities.
• Develop long-term customer relationships.

Solution Coordination

• Work with solution architects and technical teams.
• Understand customer requirements and coordinate appropriate solutions.
• Arrange technical discussions and presentations.
• Ensure customer requirements are accurately communicated to technical teams.

Proposal & RFP Support

• Support preparation of managed services proposals.
• Coordinate technical and commercial inputs.
• Assist with RFP and RFI responses.
• Prepare customer presentations.
• Support commercial discussions and negotiations.

Managed Services Areas

Network Managed Services

• Network Monitoring
• Network Operations
• Network Management
• SD-WAN
• Wireless
• Routing & Switching
• Network Security

IT Infrastructure Services

• Infrastructure Management
• IT Administration
• Infrastructure Monitoring
• Technical Support
• Managed Infrastructure Services

Cloud Managed Services

• Cloud Operations
• Hybrid Cloud
• Multi-Cloud

Security Services

• Managed Security Services
• SOC Services
• Network Security
• Firewall Management
• Security Monitoring
• Cybersecurity Operations

What We’re Looking For

• Experience in B2B technology sales.
• Understanding of managed IT services.
• Knowledge of enterprise IT infrastructure.
• Ability to understand customer business and technical requirements.
• Strong presentation and communication skills.
• Good negotiation and relationship-building skills.
• Ability to work with sales and technical teams.
• Strong business development and account management skills.

Preferred Skills

• Managed Services Sales
• Enterprise Technology Sales
• NOC Services
• SOC Services
• Network Managed Services
• Cloud Managed Services
• Infrastructure Services
• Cybersecurity Services
• Solution Selling
• Consultative Selling
• RFP/RFI Management

Frequently Asked Questions

What does a Managed Services Sales Specialist do?

A Managed Services Sales Specialist helps enterprises identify IT challenges and recommends managed services that improve infrastructure performance, security and operational efficiency.

What are managed IT services?

Managed IT services involve the ongoing management, monitoring and support of an organization’s IT infrastructure and technology environment.

What services can a Managed Services Sales Specialist sell?

Services can include managed networks, NOC, SOC, cloud managed services, infrastructure management, cybersecurity and IT support.

Does the role involve enterprise customers?

Yes. The role focuses on customer engagement and business development across enterprise IT environments.

Does the role involve technical knowledge?

Yes. Understanding networking, cloud, cybersecurity and IT infrastructure helps the Sales Specialist communicate effectively with customers and technical teams.

Does the role involve business development?

Yes. Identifying new opportunities, developing accounts and building a managed services pipeline are key aspects of the role.

Does the role involve RFPs and proposals?

Yes. The role supports customer proposals, RFPs, RFIs and technical-commercial discussions.