Account Manager (Networking)

Airowire Networks PVT LTD; Mumbai; On-site; INR 900,000 - 1,600,000; Full time

Job summary

Airowire Networks PVT LTD is seeking an Account Manager – Networking to manage enterprise customer relationships and drive business growth across networking solutions and services. The role emphasizes account management, customer engagement, networking solution sales, business development and relationship expansion.

You will collaborate with customers, sales teams, solution architects and technical specialists to understand business requirements and identify suitable networking solutions.

Qualifications

• Experience in enterprise IT or technology sales.
• Strong understanding of networking solutions.
• Experience managing customer accounts and relationships.
• Strong business development and communication skills.
• Ability to understand customer business and technical requirements.
• Strong presentation and negotiation skills.
• Ability to work with sales, technical and delivery teams.

Responsibilities

• Manage and develop relationships with existing enterprise customers.
• Act as a primary point of contact for assigned accounts.
• Understand customer business and technology requirements.
• Maintain regular communication with key customer stakeholders.
• Identify opportunities to strengthen and expand customer relationships.
• Promote and sell enterprise networking solutions across routing, switching, wireless, SD-WAN, security, monitoring, and managed services.
• Coordinate with solution architects and technical specialists to align solutions with customer needs.

Skills

Enterprise IT sales

Networking solutions

Account management

Business development

Communication

Presentation

Negotiation

Cross-functional collaboration

Relationship building

Job description

Airowire Networks is an IT solutions and technology company focused on networking, cybersecurity, cloud, managed services and professional IT services.

We help enterprises build, modernize and manage secure, reliable network infrastructure through technology solutions and managed services.

About the Role

Airowire is looking for an Account Manager – Networking to manage enterprise customer relationships and drive business growth across networking solutions and services.

The role focuses on account management, customer engagement, networking solution sales, business development and relationship expansion.

You will work closely with customers, sales teams, solution architects and technical specialists to understand business requirements and identify suitable networking solutions.

Key Responsibilities

Account Management

• Manage and develop relationships with existing enterprise customers.
• Act as a primary point of contact for assigned accounts.
• Understand customer business and technology requirements.
• Maintain regular communication with key customer stakeholders.
• Identify opportunities to strengthen and expand customer relationships.

Promote and sell enterprise networking solutions across areas such as:

• Routing & Switching
• Wireless Networking
• SD-WAN
• Network Security
• Network Monitoring
• Network Infrastructure
• Managed Network Services
• Network as a Service

Business Development

• Identify new opportunities within existing accounts.
• Develop new customer relationships.
• Generate and qualify sales opportunities.
• Build and maintain a strong sales pipeline.
• Identify cross-selling and up-selling opportunities.

Customer Requirement Analysis

• Understand customer business challenges.
• Identify networking and infrastructure requirements.
• Coordinate with technical teams to understand customer needs.
• Recommend relevant solutions based on customer requirements.
• Identify opportunities for network modernization and transformation.

Solution Coordination

• Work with solution architects and technical specialists.
• Coordinate technical discussions with customers.
• Arrange solution presentations and demonstrations.
• Support preparation of technical and commercial proposals.
• Ensure customer requirements are clearly communicated to internal teams.

Proposal & RFP Support

• Coordinate customer proposals and solution documents.
• Support RFP and RFI responses.
• Work with technical teams to gather solution inputs.
• Assist with commercial proposals and presentations.
• Support negotiations and closure of opportunities.

Customer Relationship Management

• Maintain strong relationships with customer decision-makers.
• Understand customer satisfaction and service requirements.
• Coordinate with delivery and support teams when required.
• Follow up on customer concerns and action items.
• Identify opportunities for long-term partnership.
• Maintain accurate opportunity information.
• Track sales activities and customer interactions.
• Follow up on open opportunities.
• Maintain regular sales forecasts and updates.
• Work toward achieving business and account growth objectives.

Networking Solution Areas

• Routing & Switching
• LAN
• WAN
• Network Infrastructure
• Network Monitoring

Wireless Networking

• Wireless Infrastructure
• Wireless Security
• Wireless Monitoring

SD-WAN

• SD-WAN Solutions
• WAN Management
• WAN Monitoring
• Network Performance
• Secure Connectivity

Network Security

• Firewalls
• Network Security
• Network Access Control
• Secure Connectivity

Managed Networking

• Managed Network Services
• Network Operations
• Network Monitoring
• Infrastructure Management
• Technical Support

What We’re Looking For

• Experience in enterprise IT or technology sales.
• Strong understanding of networking solutions.
• Experience managing customer accounts and relationships.
• Strong business development and communication skills.
• Ability to understand customer business and technical requirements.
• Strong presentation and negotiation skills.
• Ability to work with sales, technical and delivery teams.
• Customer-focused approach.
• Strong relationship-building and problem-solving skills.

Preferred Skills

• Network Solutions Sales
• Account Management
• Business Development
• SD-WAN
• Routing & Switching
• Wireless Networking
• Network Security
• Managed Network Services
• NaaS
• Solution Selling
• Consultative Selling
• B2B Technology Sales
• Customer Relationship Management

Frequently Asked Questions

What does an Account Manager – Networking do?

An Account Manager – Networking manages enterprise customer relationships and identifies opportunities for networking solutions, services and business growth.

What networking solutions are relevant to this role?

The role covers enterprise networking, routing and switching, wireless, SD-WAN, network security, network monitoring and managed network services.

Does the role involve business development?

Yes. The role includes identifying new opportunities, expanding existing accounts and developing long-term customer relationships.

Does the role involve customer interaction?

Yes. Customer engagement and relationship management are key responsibilities.

Does the role involve technical knowledge?

Yes. Understanding enterprise networking technologies helps the Account Manager identify customer requirements and work effectively with technical teams.

Does the role involve SD-WAN?

Yes. SD-WAN is one of the key enterprise networking solution areas relevant to the role.

Does the role involve proposals and RFPs?

Yes. The Account Manager supports proposals, RFPs, RFIs and commercial discussions in coordination with technical teams.