Sales Specialist

CRAFTED CARBON; Surat; On-site; INR 450,000 - 750,000; Full time

Job summary

CRAFTED CARBON, a lab-grown diamond manufacturer, is seeking a Sales Specialist to drive revenue from Surat on-site. You will engage with existing and prospective clients, present lab-grown diamond products, and manage the full sales cycle from inquiry to order closure.

Daily tasks include responding to customer queries, preparing quotations, maintaining sales records, coordinating with inventory and operations for timely delivery, building client relationships, following up on leads, and

Qualifications

• Strong communication skills to interact effectively with clients, colleagues and stakeholders.
• Customer service abilities to handle inquiries and ensure a positive client experience.
• Proven sales skills to manage leads, negotiate terms, and close deals in a competitive market.
• Experience in training or mentoring team members on product knowledge and sales techniques.
• Exposure to sales management practices, including pipeline tracking and performance reporting.
• Prior experience in the jewelry, diamond, or luxury goods industry is desirable.
• Comfort working in an on-site environment in Surat with a focus on collaboration and accountability.
• Ability to use CRM or sales tracking tools; proficiency with basic office software.
• Minimum of a bachelor’s degree in business, marketing, or a related field, or equivalent practical experience.

Responsibilities

• Engage with existing and prospective clients, present lab-grown diamond products, and manage the complete sales cycle from inquiry to order closure.
• Respond to customer queries, prepare quotations, and maintain accurate sales records.
• Coordinate with inventory and operations to ensure timely delivery; build client relationships.
• Follow up on leads, provide product demonstrations, and participate in sales meetings.
• Support training sessions for team members and contribute to sales strategy discussions to drive revenue growth.

Skills

Strong communication

Customer service

Proven sales

Training/mentoring

Sales management

Diamond/jewelry experience

On-site Surat

CRM tools

Office software

Education

Bachelor’s degree in business/marketing or related

Tools

CRM

Job description

Company Description

CRAFTED CARBON is a lab-grown diamond manufacturer. The company focuses on providing high-quality, ethically sourced diamonds to global markets. Team members work closely with a wide range of clients, including wholesalers, retailers, and designers. CRAFTED CARBON values precision, reliability, and long-term partnerships, offering opportunities to grow in a specialized segment of the diamond industry.

Role Description

The Sales Specialist role at CRAFTED CARBON is a full-time, on-site position based in Surat. The Sales Specialist will engage with existing and prospective clients, present lab-grown diamond products, and manage the complete sales cycle from inquiry to order closure. Daily tasks include responding to customer queries, preparing quotations, maintaining accurate sales records, and coordinating with the inventory and operations teams to ensure timely delivery. The role involves building strong client relationships, following up on leads, providing product demonstrations, and participating in sales meetings. The Sales Specialist may also support training sessions for team members and contribute to sales strategy discussions to drive revenue growth.

Qualifications

• Strong Communication skills to interact effectively with clients, colleagues, and stakeholders.
• Customer Service abilities to handle inquiries, resolve issues, and ensure a positive client experience.
• Proven Sales skills to manage leads, negotiate terms, and close deals in a competitive market.
• Experience in Training or mentoring team members on product knowledge and sales techniques.
• Exposure to Sales Management practices, including pipeline tracking and performance reporting.
• Prior experience in the jewelry, diamond, or luxury goods industry is desirable.
• Comfort working in an on-site environment in Surat with a focus on collaboration and accountability.
• Ability to use CRM or sales tracking tools; proficiency with basic office software.
• Minimum of a bachelor’s degree in business, marketing, or a related field, or equivalent practical experience.