Counter Sales

Gems Paradise; Jaipur; On-site; INR 150,000 - 250,000; Full time

Job summary

Gems Paradise, based in Jaipur, seeks a Counter Sales specialist to be the face of our luxury jewelry store. The role is full-time and on-site in Jaipur, with responsibility for welcoming clients, understanding preferences, and presenting pieces that meet budget and style needs.

You will provide product information, explain gemstone features, assist through the selection and purchase process (including billing and documentation), and maintain displays.

Qualifications

• Strong communication and customer service skills for engaging with clients in a luxury retail setting.
• Proven ability to meet sales targets and manage the sales pipeline.
• Willingness to train or guide new team members on sales standards and processes.
• Attention to detail and numeracy for billing and inventory records.
• Integrity, reliability, and a customer-centric approach in luxury retail.

Responsibilities

• Welcome customers to Gems Paradise and understand their preferences.
• Present jewelry pieces that meet customers' needs and budgets.
• Explain design and gemstone features and assist through selection and purchase, including billing and documentation.
• Maintain product displays and keep counters clean and organized; update inventory as required.
• Handle customer queries and coordinate with sales and workshop teams.
• Contribute to sales targets while upholding the brand’s standards of service and elegance.

Education

High school diploma

Job description

Company Description

Gems Paradise, founded in 1999 in Jaipur by Mr. Rajesh Kumar Dhaddha, is renowned for rare gemstones, timeless design, and meticulous craftsmanship. The House combines Jaipur's rich jewelry heritage with a contemporary global outlook, creating pieces that embody both tradition and innovation. Every jewel is crafted in-house by more than 100 skilled artisans and experts, ensuring exceptional quality and attention to detail. From 22kt Kundan-Meena to Victorian and antique designs, each creation is made to endure across generations and reflect a legacy of luxury and elegance. Gems Paradise serves connoisseurs around the world who value distinctive, handcrafted fine jewelry.

Role Description

The Counter Sales role at Gems Paradise is a full-time, on-site position based in Jaipur. This role involves welcoming customers to the store, understanding their preferences, and presenting jewelry pieces that meet their needs and budget. The Counter Sales professional will provide product information, explain design and gemstone features, and support customers through the selection and purchase process, including billing and documentation. Daily responsibilities include maintaining product displays, ensuring counters are clean and well-organized, and updating inventory details as required. The role also includes handling customer queries and concerns, coordinating with the sales and workshop teams, and contributing to sales targets while upholding the brand’s standards of service and elegance.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to engage professionally with clients and build long-term relationships.
• Candidates should possess Sales and Sales Management skills to meet targets, manage the sales pipeline, and support store performance.
• Candidates should possess Training skills to learn product details quickly and potentially guide new team members on sales and service standards.
• Candidates should have attention to detail, basic numeracy for billing, and the ability to manage inventory records accurately.
• Candidates should demonstrate integrity, reliability, and a customer-centric approach in a luxury retail environment.
• Prior experience in jewelry, luxury retail, or high-end customer-facing roles is preferred.
• A minimum of a high school diploma; additional education in business, retail, or related fields is an advantage.
• Ability to work flexible hours, including weekends and peak festive seasons, as required.