Sales Executive Fancy Shape Gems & Diamonds

Mahendra Brothers; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Mahendra Brothers is seeking a dynamic sales professional to drive revenue in fancy shape diamonds and gemstones. You will build durable relationships with jewellers, diamond dealers, manufacturers, wholesalers, retailers, and other B2B clients.

You will assess customer requirements, present suitable stones, prepare quotations, negotiate prices, and coordinate with purchase, inventory, and logistics teams to ensure timely delivery while achieving monthly and annual sales targets.

Qualifications

• Graduate in any discipline; a qualification in Gemology, Diamond Grading, Jewellery, or a related field will be an advantage.
• Experience: 25 years of experience in diamond/gemstone/jewellery sales, preferably with experience in fancy-shaped diamonds.
• Freshers with relevant gemology/diamond knowledge and strong communication skills may also be considered.

Responsibilities

• Handle sales of fancy shape diamonds and gemstones to existing and new clients.
• Develop and maintain strong relationships with jewellers, diamond dealers, manufacturers, wholesalers, retailers, and other B2B clients.
• Understand customer requirements related to shape, size, carat weight, colour, clarity, cut, certification, and budget.
• Present and recommend suitable diamonds/gemstones based on client requirements.
• Generate new leads and identify potential business opportunities through calls, meetings, references, exhibitions, and market networking.
• Prepare quotations, negotiate prices, and close sales while maintaining company margins.
• Follow up with prospective and existing clients to convert enquiries into sales.
• Coordinate with purchase, inventory, grading/certification, accounts, and logistics teams to ensure smooth order processing and delivery.
• Maintain accurate records of enquiries, quotations, sales orders, customer interactions, and follow-ups.
• Monitor market trends, customer preferences, competitor pricing, and demand for fancy-shaped diamonds and gemstones.
• Achieve assigned monthly and annual sales targets.
• Handle customer queries and resolve issues professionally to ensure high customer satisfaction.

Skills

Relationship building

Communication skills

Negotiation

Education

Bachelor’s degree (any discipline)

Gemology/ Diamond Grading / Jewellery qualification (advantage)

Job description

Role & responsibilities

• Handle sales of fancy shape diamonds and gemstones to existing and new clients.
• Develop and maintain strong relationships with jewellers, diamond dealers, manufacturers, wholesalers, retailers, and other B2B clients.
• Understand customer requirements related to shape, size, carat weight, colour, clarity, cut, certification, and budget.
• Present and recommend suitable diamonds/gemstones based on client requirements.
• Generate new leads and identify potential business opportunities through calls, meetings, references, exhibitions, and market networking.
• Prepare quotations, negotiate prices, and close sales while maintaining company margins.
• Follow up with prospective and existing clients to convert enquiries into sales.
• Maintain regular communication with clients and provide updates on available inventory, pricing, and new collections.
• Coordinate with the purchase, inventory, grading/certification, accounts, and logistics teams to ensure smooth order processing and delivery.
• Maintain accurate records of enquiries, quotations, sales orders, customer interactions, and follow-ups.
• Monitor market trends, customer preferences, competitor pricing, and demand for fancy-shaped diamonds and gemstones.
• Achieve assigned monthly and annual sales targets.
• Handle customer queries and resolve issues professionally to ensure high customer satisfaction.
• Participate in exhibitions, trade shows, client meetings, and other business development activities as required.
• Ensure proper follow-up for payments and outstanding receivables in coordination with the accounts team.
• Maintain confidentiality of customer information, pricing, inventory, and company business data.

Qualification & Experience

• Qualification: Graduate in any discipline; a qualification in Gemology, Diamond Grading, Jewellery, or a related field will be an advantage.
• Experience: 25 years of experience in diamond/gemstone/jewellery sales, preferably with experience in fancy-shaped diamonds.
• Freshers with relevant gemology/diamond knowledge and strong communication skills may also be considered.