Sales Specialist

Buildsy Retail Technologies; Dehradun; On-site; INR 250,000 - 380,000; Full time

Job summary

Buildsy Retail Technologies in Dehradun invites a Sales Specialist to engage walk-in and referred customers, understand their project needs, and recommend building materials from our wide product range. This is a full-time, on-site role aimed at meeting individual and team targets.

You will demonstrate products, prepare quotations, follow up leads, and close sales while coordinating with inventory and operations to ensure timely delivery.

Qualifications

• Strong communication skills for diverse customer groups.
• Proven customer service experience in inquiries, issues resolution, and relationship building.
• Retail/construction materials sales experience with targets.
• Exposure to sales management or lead tracking and basic reporting.
• Experience delivering training or product briefings is an advantage.
• Basic understanding of building materials or construction workflows.
• Proficient with CRM, spreadsheets, and communication platforms.

Responsibilities

• Engage walk-in and referred customers to identify project needs and recommend materials.
• Conduct product demonstrations and prepare quotations.
• Follow up on leads and close sales to meet targets.
• Coordinate with inventory and operations to ensure timely delivery and installation.
• Maintain accurate CRM records and after-sales support.
• Participate in training sessions, local marketing, and showroom activities.

Skills

Strong communication

Customer service

Sales experience

CRM experience

Lead tracking / pipeline management

Training delivery

Digital tools

Education

High school diploma

Bachelor's degree in Business/Marketing or related field

Tools

CRM software

Job description

Company Description

Buildsy Retail Technologies is a modern, end-to-end platform for high-quality building materials, offering products ranging from tiles and bathroom accessories to lighting, pipes, sanitary ware, wiring, and furniture fittings. The company focuses on making construction and renovation projects smoother, faster, and smarter for a diverse customer base. Buildsy serves homeowners, interior designers, architects, contractors, developers, and commercial property owners such as offices, hotels, showrooms, schools, colleges, and hospitals. With a comprehensive product range and service-oriented approach, Buildsy aims to be a trusted partner at every stage of the building and design process.

Role Description

This is a full-time, on-site Sales Specialist role based in Dehradun. The Sales Specialist will engage with walk-in and referred customers, understand their project requirements, and recommend suitable building materials and solutions from Buildsy’s product range. Daily responsibilities include conducting product demonstrations, preparing and presenting quotations, following up on leads, and closing sales to meet individual and team targets. The role involves coordinating with inventory and operations teams to ensure timely delivery and installation, maintaining accurate records in the CRM system, and providing after-sales support to enhance customer satisfaction. The Sales Specialist will also participate in training sessions, local marketing initiatives, and showroom activities to strengthen customer relationships and brand visibility.

Qualifications

• Strong Communication skills, including clear verbal and written interaction with diverse customer groups.
• Proven Customer Service abilities in handling inquiries, resolving issues, and maintaining long-term client relationships.
• Demonstrated Sales experience in retail, construction materials, or related industries, with a focus on meeting or exceeding targets.
• Exposure to Sales Management or lead tracking, including pipeline management and basic reporting.
• Experience delivering Training or product briefings to customers or colleagues is an advantage.
• Basic understanding of building materials, interior design, or construction workflows is preferred.
• Comfort using digital tools such as CRM software, spreadsheets, and communication platforms.
• Ability to work on-site in Dehradun, including some weekend or extended hours as business needs require.
• Minimum of a high school diploma; a bachelor’s degree in Business, Marketing, or a related field is beneficial.