You will own inside sales engine end to end: the revenue number, the team, and
the process behind it.
Our sales motion is high-volume and assisted
- 1. Inbound leads come in from marketing.
- 2. The calling team reaches each lead, qualifies it and books a demo.
- 3. The demo team runs the demo over video or phone and closes the sale.
- 4. Most deals close within 10–12 days of the lead arriving.
Your job is to make this engine convert better every month: leads reached faster, more
What you'll own
You own the number and everything that drives it, across five areas.
Targets and cost
- Own monthly, quarterly and annual revenue targets for inside sales
- Break them into team and individual targets, with clear KRAs and KPIs for callers, demo reps and team leads
- Own the team's cost of acquisition: headcount plan, incentive payouts and cost per sale
- Design incentive plans that reward conversion, not just activity
- Forecast every week and flag misses early
Funnel and conversion
- Know conversion at every stage by lead source, rep and week, and find where it leaks
- Set and enforce SLAs: time to first call, follow-up cadence, demo show-up rate, demo-Run lead allocation so every lead is worked and none goes cold
- Share lead-quality feedback with marketing
What we’re looking for
- You have run a large, high-volume inside sales floor and improved its conversion yourself.
- 8+ years in sales, including leading an inside sales team of 50+ reps
- Background in high-volume, short-cycle assisted sales: SMB SaaS, edtech, fintech or
- similar
- Experience with a split model, where callers or pre-sales book demos for closers, is a
- A track record of lifting conversion rates; you can walk us through what you changed
- and what moved
- Strong with numbers: you build your own funnel views in Excel, Google Sheets or CRM
- reports, and can explain why conversion moved last week
- Hands-on with a sales CRM such as LeadSquared, Salesforce, Zoho or HubSpot