Inside Sales

Sequoia Applied Technologies; Ernakulam; On-site; INR 500,000 - 800,000; Full time

Job summary

Sequoia Applied Technologies is seeking a Sales Support Specialist in Ernakulam, Kerala. This role involves generating new business opportunities through proactive outreach strategies like cold calling and emails. The ideal candidate has 3-8 years of experience, with excellent communication skills and proficiency in CRM tools. You will also mentor a small team as you establish a robust sales pipeline. A successful candidate thrives on targets and enjoys overcoming challenges in a dynamic environment.

Qualifications

• 3-8 years of experience in sales support or inside sales roles.
• Track record of building new business pipelines.
• Experience in healthcare, manufacturing, industrial, or semiconductor verticals.

Responsibilities

• Generate pipeline through cold calls, emails, and LinkedIn outreach.
• Qualify prospects and schedule meetings for Account Executives.
• Maintain CRM data and optimize email cadences.
• Track outreach metrics and analyze performance.
• Mentor junior sales support reps, if successful.

Skills

Multichannel outreach

CRM proficiency

Communication skills

Business pipeline building

Tools

Sales Navigator

Apollo

ZoomInfo

Job description

As our Sales Support Specialist, you’ll own the early stages of our sales cycle—building a robust pipeline of new business opportunities for our software-services offerings. You’ll be a true “hunter,” driving outreach via cold calls, emails, LinkedIn, and other channels to secure qualified meetings for our Account Executives. Over time, you’ll mentor and help build a small, high-performing lead‑gen team around you.

Key Responsibilities

• Pipeline Generation & Outreach
  • Execute high‑velocity cold‑calling, emailing, and LinkedIn outreach campaigns to targeted prospects
  • Research and identify decision‑makers at mid‑to‑large enterprises in our verticals (Healthcare, Industrial IoT, Manufacturing, Semiconductor)
• Qualification & Appointment Setting
  • Conduct discovery calls to validate prospect needs and qualify against our solution fit
  • Secure and schedule qualified meetings, handing off warm opportunities to Account Executives
• CRM & Campaign Management
  • Maintain accurate data in our CRM and prospecting tools (Sales Navigator, Apollo, ZoomInfo)
  • Build and optimize outbound cadences using email‑automation platforms
• Reporting & Continuous Improvement
  • Track and report daily/weekly metrics (calls, meetings booked, pipeline value)
  • Analyze outreach performance and iterate messaging to maximize conversion rates
• Team Building & Mentorship
  • After demonstrating individual success, support hiring, onboarding, and coaching (optional) of 1–3 junior sales support reps
  • Share best practices across the team and contribute to process documentation

Required Qualifications

• 3–8 years of hands‑on experience in sales support or inside‑sales roles, with a track record of building new business pipelines
• Demonstrated success selling software‑services or professional services (e.g., custom development, IoT, QA/testing, AI/ML platforms)
• Expert in multichannel outreach: cold calls, emails, LinkedIn InMails, and social‑selling techniques
• Proficient with CRM and sales‑enablement toolsStrong verbal and written communication skills; able to craft concise, tailored outreach messaging
• Experience in any one or two of the vertical markets Healthcare, Manufacturing, Industrial, Semiconductor

Preferred Skills & Attributes

• Self‑starter mentality with a true “hunter” mindset—comfortable with rejection and driven by targets
• Ability to quickly learn technical solution features and articulate business value to prospects
• Experience mentoring or leading small teams is a plus
• Highly organized, detail‑oriented, and data‑driven in approach to outreach and reporting