Inside Sales Specialist

Cityinfo Services Pvt. Ltd.; Mumbai; On-site; INR 300,000 - 540,000; Full time

Job summary

Cityinfo Services Pvt. Ltd. is seeking an Inside Sales Executive to drive growth by generating and qualifying leads, and by engaging customers via phone, email, and online channels. The role focuses on building a robust sales pipeline and closing deals to meet targets, in an office-based environment.

The ideal candidate will possess strong communication skills, CRM familiarity, and the ability to manage multiple prospects and deadlines while delivering excellent customer service.

Qualifications

• Excellent verbal and written communication.
• Strong phone pitching, negotiation, and closing abilities.
• Familiarity with CRM tools and sales processes.
• Ability to multitask, prioritize, and meet deadlines.
• Customer-centric attitude with good problem-solving skills.

Responsibilities

• Lead generation & qualification through inbound inquiries, cold calls, and digital research.
• Reach out to prospects via phone, email, and messaging.
• Manage and update leads and sales pipeline using a CRM tool.
• Build and maintain strong relationships with existing and potential customers.

Skills

Verbal & written communication

Phone pitching

CRM familiarity

Multitasking

Customer-centric

Tools

CRM tools

Job description

As an Inside Sales Executive, you'll be responsible for driving sales growth by generating and qualifying leads, communicating with prospective customers via phone/email/online channels, contributing to the sales pipeline, and closing deals to meet monthly and quarterly revenue targets. This role is primarily office-based and requires strong communication and customer-handling skills.

Key Responsibilities

Lead Generation & Qualification

• Source and identify prospective customers through inbound enquiries, cold calls, and digital research (LinkedIn, portals, CRM database).
• Reach out to prospects via phone, email, messaging.
• Manage and update leads, interactions, and sales pipeline using a CRM tool.

Customer Relationship Management

• Build and maintain strong relationships with existing and potential customers.

Required Skills

• Excellent verbal and written communication.
• Strong phone pitching, negotiation, and closing abilities.
• Familiarity with CRM tools and sales processes.
• Ability to multitask, prioritize, and manage deadlines.
• Customer-centric attitude with good problem-solving skills.