Sales Ops Representative, Amazon Freight, IN

Amazon; Bengaluru; On-site; INR 550,000 - 850,000; Full time

Job summary

ASSPL - Karnataka - B56 is seeking a Freight Ops Analyst for Amazon Freight to resolve day-to-day business issues and support this growing logistics service in India. You will analyze data, drive process improvements, and help standardize operations while maintaining a customer-focused mindset.

The role requires strong communication, experience in transportation or supply chain, and the ability to work in a fast-paced environment with ownership and quick decision-making.

Qualifications

• Bachelor's degree required.
• Fluent English communication.
• Experience with Microsoft Office applications.

Responsibilities

• Implement new and existing SOPs.
• Identify operational barriers and root causes; propose solutions to boost productivity and efficiency.
• Support the business by researching inbound defects, billing, and payments.
• Analyze data reports to identify bottlenecks and improve performance and share of wallet.

Skills

English fluency

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Description

Job Description:

Amazon Freight (Amazon's external facing Freight service) India is seeking highly skilled and motivated Freight Ops Analyst to assist in the resolution of day to day business issues. If you are interested in managing one of Amazon’s newest businesses through its start-up phase, you might be interested in this role with Amazon Freight.

An ideal candidate has a background in transportation, supply-chain and excellent data driven problem resolution skills. They have the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills as a customer facing role and requires the ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making.

Key job responsibilities

Primary Responsibilities, Include But Not Limited To

• Responsible for implementation on new and existing SOPs
• Identify operational barriers and dive deep on root causes, provide feedback and innovative solutions to enhance productivity and efficiency
• Support business by researching on inbounding defects / billing & payments.
• Analysis of the data reports to identify performance bottlenecks, process control gaps and improve the performance and share of wallet.

Basic Qualifications

• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications

Preferred Qualifications

• Experience with external customer interaction
• Experience in an operational role

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

ASSPL - Karnataka - B56

Job ID: A10402321