Executive - Sales Administration

Talent Corner Hr Services; Mumbai; On-site; INR 350,000 - 550,000; Full time

Job summary

Talent Corner Hr Services in Mumbai is seeking a detail-oriented Sales Administration Executive to support the Sales & Marketing team with sales order processing, customer coordination, documentation, CRM management, reporting, and cross-functional coordination. You will collaborate with Marketing, Operations, Logistics, and Product teams to ensure accurate orders and smooth order execution.

Ideal candidates have 35 years of experience in Sales Administration or related roles and strong skills

Qualifications

• Bachelor's degree in Business, Commerce or related discipline.
• 35 years of experience in Sales Administration, Sales Coordination, Sales Support, Order Management, or a similar role.
• Hands-on experience with CRM systems and MS Office, especially Excel, PowerPoint, and Word.
• Good communication, customer coordination, and follow-up skills.
• Strong attention to detail, data accuracy, and documentation skills.

Responsibilities

• Process customer sales orders and verify pricing, quantities, delivery details, and other order information.
• Maintain accurate customer records, contracts, quotations, and sales-related documents.
• Support quotation preparation and other sales documentation.
• Coordinate with Logistics and Dispatch teams to track orders and support timely delivery.
• Respond to routine customer queries professionally and on time.
• Follow up with customers and provide regular updates on order status.
• Coordinate internally to resolve billing, order, or delivery-related issues.
• Escalate major customer concerns to the reporting manager.
• Maintain and update customer information, sales activities, and pipeline data in the CRM.
• Prepare weekly and monthly sales reports, MIS, and performance summaries.
• Support sales forecasting and management reporting.
• Identify and report data gaps or discrepancies in sales records.
• Collect information on competitor activities, pricing, and market developments.
• Support the preparation of market intelligence reports.
• Coordinate with Sales, Marketing, Product Development, Operations, Logistics, and Dispatch teams.
• Support day-to-day sales administration and reporting requirements.
• Assist the Sales & Marketing team with additional coordination and administrative activities.

Skills

Sales order processing

CRM systems

MS Office

Communication

Customer coordination

Education

Bachelor's degree in Business/Commerce

Tools

CRM software

MS Office

Job description

Role Overview :

We are looking for a detail-oriented Sales Administration Executive to support the Sales & Marketing team with sales order processing, customer coordination, sales documentation, CRM management, reporting, and cross-functional coordination. The role will work closely with Marketing, Operations, Logistics, and Product teams to ensure smooth order execution and accurate sales information.

Key Responsibilities :

Sales Order & Documentation

• Process customer sales orders and verify pricing, quantities, delivery details, and other order information.
• Maintain accurate customer records, contracts, quotations, and sales-related documents.
• Support quotation preparation and other sales documentation.
• Coordinate with Logistics and Dispatch teams to track orders and support timely delivery.

Customer Coordination

• Respond to routine customer queries professionally and on time.
• Follow up with customers and provide regular updates on order status.
• Coordinate internally to resolve billing, order, or delivery-related issues.
• Escalate major customer concerns to the reporting manager.

CRM & Sales Reporting

• Maintain and update customer information, sales activities, and pipeline data in the CRM.
• Prepare weekly and monthly sales reports, MIS, and performance summaries.
• Support sales forecasting and management reporting.
• Identify and report data gaps or discrepancies in sales records.

Market & Competitor Support

• Collect information on competitor activities, pricing, and market developments.
• Support the preparation of market intelligence reports.

Cross-Functional Coordination

• Coordinate with Sales, Marketing, Product Development, Operations, Logistics, and Dispatch teams.
• Support day-to-day sales administration and reporting requirements.
• Assist the Sales & Marketing team with additional coordination and administrative activities.

Preferred candidate profile :

• Immediate or Short Notice Joiners are preferred
• Bachelors Degree in Business, Commerce, or a related discipline
• 35 years of experience in Sales Administration, Sales Coordination, Sales Support, Order Management, or a similar role
• Good knowledge of sales order processing and sales documentation
• Hands-on experience with CRM systems and MS Office, especially Excel, PowerPoint, and Word
• Strong attention to detail, data accuracy, and documentation skills
• Good communication, customer coordination, and follow-up skills
• Ability to work effectively with multiple internal teams
• Good planning, organization, and time-management skills