Sales Officer (DSA)

indiagold; India; On-site; Full time

Job description

About Us

indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset‑backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks. Our use of deep‑tech is changing how asset‑backed loans have been done traditionally. Some examples of our innovation are – lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto‑scheduling of feet‑on‑street, customer self‑onboarding, gold locker model to expand TAM & launch zero‑touch gold loans, zero network business app & many more. We are a rapidly growing team passionate about solving massive challenges around financial well‑being. We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude more than past experience in a related role, so feel free to reach out if you believe we can be good for each other.

Job Description

• Drive New Customer Acquisition

  Proactively identify and onboard new clients for gold loan products through structured field engagements, strategic referral networks, and localized promotional campaigns.

• Client Engagement & Product Presentation

  Conduct in‑person client consultations and deliver compelling product demonstrations to articulate the value proposition and generate incremental business.

• Sales Strategy Execution

  Implement targeted sales and marketing initiatives to catalyze business expansion within the designated territory, in alignment with organizational growth objectives.

• Relationship Management & Service Excellence

  Cultivate enduring customer relationships by ensuring seamless service delivery, timely support, and high levels of client satisfaction.

• Operational & Compliance Adherence

  Ensure full compliance with regulatory frameworks and internal standard operating procedures, particularly in documentation, verification, and process execution.

• Gold Evaluation & Verification

  Accurately assess gold ornaments for weight, purity, and karat value using calibrated tools and standardized testing protocols.

• Market Intelligence & Product Knowledge

  Remain continuously informed about prevailing gold loan policies, lending norms, industry best practices, and competitor offerings to stay ahead in the market.

• Bank Relationship Management

  Foster and maintain effective working relationships with partner banks, facilitating collaborative business development and joint customer engagement.

• Balance Transfer Management

  Oversee the end‑to‑end execution of gold loan balance transfers — from case initiation and fund disbursement to coordination with banking personnel and timely fund settlements.

Requirements

• The ideal candidate is a motivated and result‑oriented sales professional with 1–3 years of field experience, preferably in gold loans, financial services, NBFCs, or microfinance.
• Candidate should possess strong communication and interpersonal skills, with the ability to build trust‑based relationships in local markets.
• A working knowledge of gold evaluation, KYC procedures, and loan documentation is highly desirable.
• Local language fluency and a customer‑centric mindset are essential for success in this role.
• Familiarity with local geography and the ability to travel extensively within assigned territory. (Bike & Driving License Mandatory)

Benefits

• Industry‑Leading Compensation with lucrative incentives.
• ESOPs & Wealth Creation Opportunities.
• Comprehensive Medical & Accident Insurance.
• On‑Roll Employment – No third‑party payroll.
• On‑Time Salary & Incentive Payouts.
• Accelerated Career Growth in a high‑impact role.