Sales Officer (DSA)

indiagold; Surat, Rajkot, Ahmedabad District; On-site; INR 450,000 - 600,000; Full time

Benefits offered by this job

Industry-leading compensation

Comprehensive medical & accident insurance

On-roll employment

On-time salary & incentive payouts

Accelerated career growth

Job summary

indiagold is seeking a motivated sales professional in Surat to identify and onboard new clients for gold loan products. The ideal candidate will have 1-3 years of experience in financial services, particularly in gold loans. Key responsibilities include field engagement, relationship management, and compliance adherence.

Benefits include industry-leading compensation, comprehensive medical insurance, and no third-party payroll. Join a rapidly growing team focused on financial well-being.

Qualifications

• 1-3 years of field experience in gold loans, financial services, NBFCs, or microfinance.
• Strong communication and interpersonal skills to build trust.
• Working knowledge of gold evaluation, KYC procedures, and loan documentation.
• Local language fluency and customer-centric mindset.
• Ability to travel extensively with bike and driving license.

Responsibilities

• Identify and onboard new clients for gold loan products.
• Conduct in-person client consultations and product demonstrations.
• Implement targeted sales and marketing initiatives for business expansion.
• Ensure compliance with regulatory frameworks.
• Accurately assess gold for purity and karat value.
• Manage end-to-end execution of gold loan balance transfers.

Skills

Sales strategy execution

Relationship management

Gold evaluation

Communication skills

Customer-centric mindset

Job description

Ahmedabad, Surat, Rajkot, India | Posted on 10/06/2025

indiagold hasbuilt a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks.

Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are – lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto-scheduling of feet-on-street, customer self-onboarding, gold locker model to expand TAM & launch zero-touch gold loans, zero network business app & many more.

We are rapidly growing team passionate about solving massive challenges around financial well-being.

We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude rather than past experience in a related role, so feel free to reach out if you believe we can be good for each other.

Job Description

Proactively identify and onboard new clients for gold loan products through structured field engagements, strategic referral networks, and localized promotional campaigns.

Conduct in-person client consultations and deliver compelling product demonstrations to articulate the value proposition and generate incremental business.

• Sales Strategy Execution Implement targeted sales and marketing initiatives to catalyze business expansion within the designated territory, in alignment with organizational growth objectives.


• Relationship Management & Service Excellence Cultivate enduring customer relationships by ensuring seamless service delivery, timely support, and high levels of client satisfaction.


• Operational & Compliance Adherence Ensure full compliance with regulatory frameworks and internal standard operating procedures, particularly in documentation, verification, and process execution.


• Gold Evaluation & Verification Accurately assess gold ornaments for weight, purity, and karat value using calibrated tools and standardized testing protocols. Remain continuously informed about prevailing gold loan policies, lending norms, industry best practices, and competitor offerings to stay ahead in the market.


• Balance Transfer Management Oversee the end-to-end execution of gold loan balance transfers — from case initiation and fund disbursement to coordination with banking personnel and timely fund settlements.

Foster and maintain effective working relationships with partner banks, facilitating collaborative business development and joint customer engagement.

Requirements

• The ideal candidate is a motivated and result-oriented sales professional with 1–3 years of field experience, preferably in gold loans, financial services, NBFCs, or microfinance.


• Candidate should possess strong communication and interpersonal skills, with the ability to build trust-based relationships in local markets.


• A working knowledge of gold evaluation, KYC procedures, and loan documentation is highly desirable.


• Local language fluency and a customer-centric mindset are essential for success in this role.


• Familiarity with local geography and the ability to travel extensively within assigned territory. (Bike & Driving License Mandatory)

Benefits

• 1. Industry-Leading Compensation with lucrative incentives.


• 3. Comprehensive Medical & Accident Insurance.


• 4. On-Roll Employment – No third-party payroll.


• 5. On-Time Salary & Incentive Payouts.


• 6. Accelerated Career Growth in a high-impact role.