Sales Officer - Chennai

Dalmia Bharat Limited; Chennai; On-site; INR 350,000 - 550,000; Full time

Job summary

Dalmia Bharat Limited is seeking a sales-oriented professional in Chennai to plan and execute activities to meet sales targets, engage institutional customers, and ensure prompt after-sales service.

The role involves market intelligence, coordination with logistics, and timely product delivery while building a robust network of architects, engineers, and consultants to support business growth.

Qualifications

• Plan weekly/monthly/annual sales activities from targets.
• Develop institutional customer base and ensure best in class after-sales service.
• Coordinate tele-calling and market visits to gather customer requirements.
• Provide market data on new projects, competitor prices, and policies.
• Coordinate with logistics and specification teams for timely delivery.

Responsibilities

• Plan and execute sales activities to achieve targets.
• Engage institutional customers and manage after-sales service.
• Coordinate with logistics, C&F, and state head for timely deliveries and issue resolution.
• Collect market intelligence on tenders, pricing, and brand reach; report to head IS/technical teams.

Job description

Planning & Executing activities to achieve the Sales Target

• Getting sales target (weekly/monthly/annually) from State head & prepare action plan
• Develop & Manage Institutional customer & ensuring best in class & after sales service
• Planning days activities involving tele-calls to institutional customers determining their requirements & subsequently move for market visit for the day.
• Market Visit- Gathering all information about institutional customer to be visited & informing them about our Brand and Product.
• Responsible to put efforts for higher Net Cement Realization.

Collection of outstanding payments

• Responsible to engage dealers to avail max cash discount & putting strategies ensuring speedy recovery of outstanding payments
• Keeps track of payment from dealers. Puts continuous efforts to align them to avail cash discount. Educate about benefits & convert them to RTGS payment.

Servicing The Network

• Escalate unsolved issues w.r.t indenting agent commission, supply issues, or any contingent issues to State head & ensure its timely redressal
• Provide market data w.r.t new projects, competitor prices, policies, systems.
• Responsible to develop & manage the network of architects, engineers, consultants etc.
• Closely coordinate with Specification team.
• Resolving queries of institutional customers, customer complaints (product related) & apprising state head /technical team ensuring prompt resolution with stipulated TAT.
• Closely coordinate with Logistics team, C&F ensuring timely delivery of materials.

Market Intelligence

• Proactively collect market information, competitor pricing, market trends, perception about our brand & its reach etc and apprising it to state head.
• Responsible to keep track of all tenders on float in the assigned area & coordinate with the state head IS, technical services for strategic support wherever required.
• Provides inputs, leads about new dealer dominated market with to Trade team.