TSI Institutional Sales - Kolkatta

PeopleStrong; Kolkata District; On-site; INR 350,000 - 520,000; Full time

Job summary

PeopleStrong in India seeks an MBA holder for a field-based sales coordination and market development role in Kolkata. You will drive sales targets, coordinate with logistics, and support marketing initiatives.

Key responsibilities include debt collection, C forms management, dealer outreach, and handling customer complaints with timely reporting and follow-up. The role requires strong communication and regional market awareness.

Qualifications

• MBA degree required.

Responsibilities

• KRA1 Accountability: Sales collection, C form collection & Ugai management
• KRA2 Achieving sales targets: white cement & new products, frontline marketing, daily sales tracking, coordination with Logistics
• KRA3 Gathering market feedback: dealers/stockists outreach, report on pricing and promotions from competitors
• KRA4 Promoting products & applications: coordinate CASC, distribute promotional material, support sampling
• KRA5 Initial complaint handling: address customer complaints, site visits, document nature of complaints and liaise with insurer

Skills

MBA

Job description

Skills

Skill

MBA

CERTIFICATION

Job Description

Key Result Areas

KRA1 Accountability: Sales collection, C form collection & Ugai management

• Monitoring & reviewing companys & freight outstanding
• Reviewing the ageing of debtors on a daily basis
• Collections of cheques, DD from customers
• Coordination with DIC for ensuring collections in time
• Development & periodic review of critical ugai indicators
• Collection of all the C forms from the parties
• Ensure that the C forms are in proper format with all supporting’s and are dispatched to plant in time
• Collection & submitting Guarantor letters in time

KRA2 Achieving sales targets

Achieving sales targets of white cement & new products

• Ensure frontline implementation of zonal marketing plan
• Process & monitor daily sales figures & coordination with Logistics for supplying the material to the sales area
• Performing systematic market visit schedule activities
• Building rapport with all the customers
• Ensure collation of orders & feeding the same in e-commerce site on web
• To fill in Daily Activity Report & call cycle entries
• Attentively listen to customers problems/issues & apprise the same to area head/state head
• Attending to quality, pricing problems of the retailers/ stockiest & direct customers
• Creating awareness of new products by converting features into benefits & spreading new products awareness through cluster meets & counter meets

KRA3 Gathering market feedback

• Provide the feedback & need for appointing new dealers / stockists in unrepresented areas or the areas which are not fully penetrated.
• Providing feedback on weak pockets of sales areas & the reasons thereof
• Closely interact with retailers/retailers staff / stockists to get the first hand market feedback & submitting the same to area head/state head
• Make available the information on competitors promotion activities to area head/state head
• Make available the information on competitors pricing activities to area head/state head & collection of bills as proof for the same

KRA4 Promoting products & applications

• To involve CASC team and give detailed requirements of Sampling/ Brand approvals/ Site Training program. Participate in events along with CASC and convert the activity into business.
• To coordinate & provide support to CASC personnel for sampling to be done at micro level.
• Timely distribution of sales promotional material
• Ensuring that all advertisement material (POP material, posters, danglers) are properly displayed and that the visibility of the same is there
• To help direct parties, cement & paint manufacturers by assisting them & providing market trends & add value to their business
• Distribution of gifts & other promotional material to customers in time

KRA5 Initial complaint handling

• To attend to the complaints of customers with regard to minor & generic applications & products
• Visiting site to get the actual feel of complaint
• To take the initial account of the nature of complaint
• To handle the complaint as per standard checklist of complaint handling & liaise with insurance company for the damages settlement