Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Vsole Solar in India is seeking a proactive Sales Support professional to back the sales team with lead generation, client qualification, and rapid responses. You will prepare quotations, proposals, and contracts, and coordinate meetings and presentations to drive revenue.
Key duties include maintaining CRM records, processing orders, liaising with production, logistics and finance, and providing timely order updates.
Assist the sales team in generating leads, prospecting, and qualifying potential clients. Prepare and send sales quotations, proposals, and contracts to customers.
Coordinate and schedule meetings, appointments, and sales presentations for the sales team.
Customer Relationship Management:
Serve as a primary point of contact for customer inquiries, providing timely and accurate information.
Maintain customer databases and ensure all records are updated regularly.
Address customer concerns and resolve issues promptly to maintain high levels of customer satisfaction.
Order Processing and Fulfilment:
Process sales orders accurately and efficiently, ensuring all necessary documentation is complete.
Coordinate with various departments, including production, logistics, and finance, to ensure timely order fulfilment.
Monitor order status and provide regular updates to customers regarding delivery schedules.
Maintain sales-related documentation, including contracts, purchase orders, and sales reports.
Prepare and analyze sales reports, performance metrics, and forecasts for management review.
Assist in the development and implementation of sales strategies to meet revenue targets.
Coordination and Communication:
Facilitate communication between the sales team and other internal departments to ensure alignment on customer requirements and project timelines.
Collaborate with marketing to coordinate promotional activities, campaigns, and events. Communicate effectively with external stakeholders, such as suppliers, distributors, and partners, to support sales initiatives.
Identify areas for process improvement and efficiency gains within the sales operations. Recommend and implement solutions to streamline workflows and enhance productivity. Stay updated on industry trends, market developments, and competitor activities to inform sales strategies.
Bachelor's / master's degree in business administration, Marketing
Proven experience in sales support customer service or administrative roles preferably in the solar energy industry. Strong proficiency in MS Office suite (Excel Word PowerPoint) and CRM software. Excellent interpersonal skills and the ability to build rapport with customers and internal teams. Exceptional organizational and time management abilities with a keen eye for detail. Strong analytical and problem-solving skills with the ability to make sound decisions. Knowledge of solar energy technologies products and industry trends is desirable. Flexibility to adapt to changing priorities and work in a fast-paced environment.