Sales Manager

KAAPRO; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

KAAPRO in Mumbai seeks an experienced Sales Manager to lead and grow our Mumbai-based sales team, drive revenue, and expand India market.

This hands-on leadership role requires a strong sales background, excellent people management skills, and the ability to build a high-performing, accountable sales culture. You will collaborate with global teams to deliver targets.

Qualifications

• 5–10 years of B2B sales experience with leadership history.
• Proven ability to lead, coach, and improve team performance.
• Experience recruiting and building sales teams is preferred.
• Track record of meeting and exceeding revenue targets.
• Experience in diamond/jewellery or related B2B industry preferred.
• Strong negotiation, closing, and pipeline management skills.
• Proficient with Salesforce CRM or similar.

Responsibilities

• Lead, coach, and motivate the Mumbai sales team to achieve targets.
• Set clear sales objectives, KPIs, activity expectations, and standards.
• Conduct pipeline reviews, one-on-ones, sales meetings, and evaluations.
• Identify gaps and provide ongoing coaching, training and development.
• Recruit, onboard and scale the India sales operation as needed.
• Develop and execute strategies to increase revenue and market share in India.
• Represent KAAPRO at client meetings, industry events and trade shows.
• Ensure disciplined use of Salesforce CRM for forecasting and reporting.
• Build relationships with key customers and stakeholders.

Skills

Sales Leadership

Team Management

Team Building

Coaching & Development

Recruitment

Revenue Growth

B2B Sales

Business Development

Salesforce CRM

Pipeline Management

Sales Forecasting

Key Account Management

Tools

Salesforce CRM

Job description

Experience: 5–10 Years

Industry: Diamond / Jewellery / B2B Sales

Employment Type: Full-time

About Company

Company is a leading international organization serving the global diamond and jewellery industry. Since 1976, Company has provided diamond pricing, market intelligence, trading platforms, news, and business services to professionals worldwide.

Company is best known for the Price List and Trade, our global B2B marketplace connecting verified diamond and jewellery professionals.

About the Role

Company is seeking an experienced Sales Manager to lead and grow our Mumbai- based sales team.

The Sales Manager will be responsible for managing the existing sales team, driving individual and team performance, expanding the team as the business grows, and delivering revenue targets across the India market.

This is a hands-on leadership role requiring a strong sales background, excellent people - management skills, and the ability to build a high-performing, accountable sales culture.

Key Responsibilities

Lead, manage, coach, and motivate the existing sales team to achieve individual and team revenue targets.

Set clear sales objectives, KPIs, activity expectations, and performance standards.

Conduct regular pipeline reviews, one-on-ones, sales meetings, and performance evaluations.

Identify performance gaps and provide ongoing coaching, training, and development.

Recruit, onboard, and develop new sales professionals as the India sales operation expands.

Build a scalable sales structure capable of supporting continued business growth.

Develop and execute sales strategies to increase revenue and market penetration across India.

Support the team in progressing and closing key opportunities and strategic accounts.

Ensure disciplined use of Salesforce CRM, including pipeline management, forecasting, follow-ups, and reporting.

Provide accurate sales forecasts and regular performance updates to senior management.

Build and maintain relationships with key customers and senior industry stakeholders.

Identify opportunities for new business, upselling, cross-selling, renewals, and account growth.

Work closely with global Sales, Customer Service, Marketing, and Product teams to support commercial objectives.

Represent Rapaport at key client meetings, industry events, exhibitions, and trade shows.

Candidate Profile

5–10 years of B2B sales experience, including proven experience managing a sales team.

Demonstrated ability to lead, coach, and improve sales team performance.

Experience recruiting and building sales teams is strongly preferred.

Proven track record of achieving and exceeding revenue targets.

Experience in the diamond, jewellery, gemstone, luxury, or related B2B industry is preferred.

Strong commercial, negotiation, and closing skills.

Strong understanding of sales pipeline management, KPIs, and forecasting.

Experience with Salesforce CRM or a similar CRM platform.

Confident communicator with strong leadership and relationship-building skills.

Highly accountable, performance-driven, and comfortable working in a target- focused environment.

Key Skills

Sales Leadership | Team Management | Team Building | Coaching & Development | Recruitment | Revenue Growth | B2B Sales | Business Development | Salesforce CRM | Pipeline Management | Sales Forecasting | Key Account Management

Why Join Us?

Lead and develop the sales function for a globally recognized name in the diamond industry.

Build and expand a high-performing sales team in one of key global markets.

Work with leading diamond and jewellery businesses across India and internationally.

Have a direct impact on team development, revenue growth, and Rapaport's continued expansion in India.

If you are a strong sales leader who knows how to develop people, build teams, and drive results, we would like to hear from you.