Sales Director

R2R Consultants LLP; Mumbai Suburban; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

A leading company in the jewellery sector seeks a Sales Director to manage business operations and optimize delivery processes for B2B clients. The role demands extensive experience in operational leadership, logistics, and supply chain management to drive growth in a competitive market.

Qualifications

• 15-20 years of experience in B2B operations, preferably in jewellery or manufacturing.
• Strong understanding of jewellery production and distribution.
• Experience with ERP implementation.

Responsibilities

• Design and implement operations for jewellery product delivery to B2B clients.
• Oversee production processes and ensure quality control.
• Manage domestic and international logistics.

Skills

Operational leadership

Supply chain optimization

Vendor management

Process improvement

Logistics management

Education

Bachelor's degree in Operations

MBA

Tools

ERP systems

Manufacturing software

Job description

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Key Responsibilities:

• Design and implement business operations to support scalable, efficient, and high-quality delivery of jewellery products to B2B clients.
• Translate the company’s strategic vision into actionable operational plans and KPIs.

Manufacturing & Production Oversight

• Oversee jewellery production processes to ensure timely delivery, quality control, and cost-effectiveness.
• Manage vendor partnerships, outsourcing units, and in-house manufacturing teams.

Supply Chain & Procurement

• Optimize the sourcing of raw materials (precious metals, gemstones, packaging).
• Build strong supplier networks with a focus on sustainability, ethical sourcing, and reliability.
• Ensure robust inventory management and on-time fulfilment to wholesale clients.

Client Operations & B2B Fulfillment

• Work closely with the sales team to ensure smooth onboarding, order processing, and delivery for wholesale clients.
• Ensure client satisfaction by meeting product specifications, timelines, and service level agreements (SLAs).
• Collaborate closely with the Sales leadership to align operational capabilities with both domestic and international sales strategies and revenue targets.
• Support sales teams by ensuring operational readiness for client acquisition, pricing, proposals, and fulfilment across diverse global markets.
• Enable business growth by aligning supply chain, production capacity, and delivery timelines to meet the demands of domestic and export B2B clients.

Logistics & Distribution

• Manage domestic and international logistics, including customs, documentation, and freight optimization.

Process Improvement & Technology

• Implement ERP systems, manufacturing software, and automation tools to streamline operations and improve data visibility.
• Continuously identify inefficiencies and lead operational improvement projects.

Compliance & Risk Management

• Ensure adherence to regulatory standards related to exports, trade, hallmarking, ethical sourcing, and workplace safety.
• Mitigate risks in production, logistics, and supply chain through proactive planning and systems.
• Lead and mentor cross-functional operational teams across production, QC, logistics, and procurement.
• Build a culture of accountability, efficiency, and continuous improvement.

Qualifications & Experience:

• 15-20 years of operational leadership experience in a B2B setting, preferably in the jewellery, fashion, or manufacturing industry.
• Strong understanding of the end-to-end jewellery production and distribution process.
• Proven track record in scaling operations, managing large teams, and optimizing supply chains.
• Experience with ERP implementation and operations automation.
• Bachelor's degree in Operations, Engineering, Business Administration, or related field; MBA preferred.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Industries

  Wholesale Luxury Goods and Jewelry

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